Customer Care Representative
hace 1 semana
Conocimientos, Experiência y Habilidades requeridas: Preparatoria terminada o equivalente. Licenciatura preferente. Experiência previa en servicio al cliente. Excelentes habilidades de captura requeridas. Conocimientos de computación. Voz clara y bien articulada. Excelentes relaciones humanas, habilidades de comunicación y de etiqueta telefónica. Habilidades para solucionar problemas. Habilidad para priorizar y adaptarse a los cambios constantes. Debe tener habilidad para completar exitosamente las pruebas del Basic Skills Test. Fluidez en el idioma inglés. Experiência y conocimiento en ventas preferente. Disponibilidad para trabajar varios turnos. COMPETENCIAS: Orientación al cliente: Fuerte deseo de proporcionar al cliente un excelente servicio y de desarrollar y proporcionar soluciones adecuadas a diversos tipos de problemas. Ética e integridad: Aplicación de estándares morales fuertes a todos los aspectos y actividades relacionadas al trabajo. Orientación a ventas: Capacidad de identificar las necesidades de cliente, ofrecer los servicios y soluciones más convenientes, y concretar ventas con los clientes.
600 pts toeic
Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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