Customer Relations Management Analyst
hace 2 semanas
Your Career Begins at Timken
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.
This position is directly accountable to provide Customer Service support to Timken USA OEM Customers to establish and maintain customer focus and to satisfy customer requirements. This role must drive our efforts to provide support internal customers (Sales, Supply Chain, Finance, OEM) and external customers, End users and prospects to achieve business goals.
**Essential Responsibilities**
- Communicating with customers and sales on specific job requirements, deliveries, quotes, inspection reports and other customer related information.
- Follow up for shipping arrangements for incoming and outgoing product.
- Logistical support: work with Import & Export analyst to assure customer deliver requirement.
- Estimating: will be responsible creation of quotes and customer inspection reports based on market pricing. Maintain all special pricing and customer programs and properly state lead times and delivery based on shop load.
- Master scheduling: will be responsible for loading shop schedule to maintain the business goals as they relate to sales, OTD and past due.
- Responsible for communicating expedite, intercepts or special customer requests and for working operations in regards meeting the shop schedule.
- Business Plan Achievement: supporting management team to deliver business plan objectives for shipments, gross margin, on time delivery and cost control the highest level of responsiveness, reliability, and competence to our Customers and Distributors.
- Communicate with sales representatives and customers to insure quality and delivery per established KPI's.
- Manage out-source and vendor supply chain to insure supplier on time delivery.
**Minimum Qualifications**
- Bachelor Degree required
- Ability to communicate in both English and Spanish
- SAP knowledge
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
-
Customer Care Analyst I
hace 4 semanas
Tlahuac, México Emerson A tiempo completoThe objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...
-
Global Compliance
hace 4 semanas
Tlahuac, México Gates Corporation A tiempo completoAre you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all? **WHAT TO...
-
Business Analyst
hace 4 semanas
Tlahuac, México GraceMark Solutions A tiempo completo**About Job**: We are hiring a talented Business Analyst to join our team. You’ll be glad you make the right choice to join us. **Must Have** - Around 2-3 years of overall experience as Business Analyst - Must have experience working in Agile (Scrum) teams. - Experience understanding customer requirements and writing user stories - Strong analytical...
-
Order Management
hace 5 días
Tlahuac, México Recruiters and HR Advisors LATAM A tiempo completo**Vacante para la empresa Recruiters and HR Advisors LATAM en Benito Juárez, Ciudad de México**: **Order management sap cust service**:** Customer service SAP / Order management** Empresa Líder Multinacional desarrollador, fabricante y comercializador mundial de instrumentación médica especializada solicita: - **Requisitos**: - Inglés...
-
Order Management Customer Service Associate
hace 3 días
Tlahuac, México Celanese International Corporation A tiempo completoDescripción General: **Responsabilidades**: - Accurate order entry, Enter orders in less than 24 hours - Manage orders defects in open order report. Daily review of open order portfolio. - Order tracking and tracing with Logistics, OTD 90% or greater - Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less...
-
Order Management Customer Service Associate
hace 3 días
Tlahuac, México Celanese International Corporation A tiempo completoOverview: **Responsibilities**: - Accurate order entry, Enter orders in less than 24 hours - Manage orders defects in open order report. Daily review of open order portfolio. - Order tracking and tracing with Logistics, OTD 90% or greater - Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1...
-
Customer Experience Manager
hace 4 semanas
Tlahuac, México Oracle A tiempo completo**Qualifications** - 10+ years of Customer Experience Manager experience within Enterprise Software. - Cloud Technical knowledge - Experience within a Service Delivery environment - Executive Sponsorship & Collaboration - A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...
-
Senior Customer Technical Services Analyst-1
hace 2 días
Tlahuac, México Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Relationship Management
hace 4 semanas
Tlahuac, México HSBC A tiempo completo-Job description International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a...
-
Customer Service
hace 4 semanas
Tlahuac, México Eaton A tiempo completoEaton’s EPG LAC PQD Power Quality Division division is currently seeking a Customer Service. **What you’ll do**: **Job summary** Coordinate across functional disciplines in order to achieve the customer satisfaction. Manage the performance against customer requirements in accordance with contract obligations, terms and conditions. Ensure timely and...
-
Trade Analyst
hace 4 semanas
Tlahuac, México Livingston International A tiempo completo**Trade Analyst** Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports...
-
Warehouse Analyst
hace 4 semanas
Tlahuac, México Coca-Cola A tiempo completoEnergize your career at The Coca-Cola Company México by joining us as Warehouse Analyst. Your role will be improving inventory management and fostering continuous advancement in our warehousing methods. If logistics management is your talent and you're driven by optimization, this role presents a revitalizing chance to make a significant contribution. **_...
-
Customer Service Bilingüe
hace 4 semanas
Tlahuac, México Work & Management A tiempo completo**Vacante para la empresa Work & Management en Cuauhtémoc, Ciudad de México**: Asesor de Servicio al Cliente Bilingüe / Experiência NO NECESARIA ¿Te interesa trabajar en ATENCION A CLIENTES? ¡Está vacante es para ti! Buscamos tu talento como Asesor Bilingüe. Sólo necesitas: - Mínimo el 80% de inglés/ (INDISPENSABLE) - Bachillerato concluido,...
-
Customer Success Representative
hace 4 semanas
Tlahuac, México DiliTrust A tiempo completoCustomer Success Representative For over 20 years, DiliTrust has been supporting legal departments in their **digital transformation **and is one of the world´s leader in** LegalTech. **We have offices in Paris, Madrid, Milan, Montreal, Toronto, Mexico and Lima. More than 2000 companies are using our products in over 50 countries. Are you passionate about...
-
Contributor Relations Manager
hace 1 día
Tlahuac, México London Stock Exchange Group A tiempo completoDescription: The Contributor Relations Manager will have two primary mandates: 1. Contributor Relations with financial institutions and banks in Mexico in support of data contributions 2. Expert-level support of LSEG over-the-counter and Contributed Data content offerings. The OTC CRM be responsible for building and maintaining relationships with...
-
Bilingual Customer Service Agent
hace 4 días
Tlahuac, México Work & Management A tiempo completo**Vacante para la empresa Work & Management en Cuauhtémoc, Ciudad de México**: Buscamos personal Bilingüe: que deseen formar parte de trabajar en un entorno dinámico con una empresa que asiste y se especializa en el trámite en brindar servicios consulares y de visas para diferentes países. Zona a Laborar: POLANCO Horario: 8am a 5pm de Lunes a...
-
Head of Client Management
hace 4 semanas
Tlahuac, México HSBC A tiempo completoHead of client Management Job Profile The role is responsible for the delivery of post-sales support to Global Banking and Markets (GBM) and Commercial Banking (CMB) clients, across a full range of Global Liquidity and Cash Management (GLCM) products. The role incorporates Client integration, Client Implementation and Client Service. The tasks for this...
-
Credit Analyst
hace 4 semanas
Tlahuac, México TD SYNNEX A tiempo completo**Overview**: The Credit & Collections Analyst II drives the credit to cash cycle to facilitate product sales for TD SYNNEX, by analyzing the credit worthiness of customer(s) and their ability to pay for goods and services. Responsible for the collection and management of the accounts receivable of the product sales released to those customers. Provides...
-
Quality Control Analyst Trainer
hace 2 días
Tlahuac, México Cognizant Technology Solutions A tiempo completo**Business Manager - Tech Support** **Qualification**: - Education - Post Graduate (preferably MBA), PMP certification or relevant domain certification **Responsibility**: **Stakeholder/Business Management**: - Deliver on financial goals for the business. - Prepare and report process performance metrics to stakeholders. - Participate in management...
-
Digital Customer Engagement Manager
hace 1 semana
Tlahuac, México SAP A tiempo completo**We help the world run better** **#SAPECSCareers** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to managing service delivery at scale for high-volume, private cloud customers. Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to...