Field Application Engineer Manager

hace 4 semanas

Guadalajara, México Micro Commercial Components (MCC) A tiempo completo

**About the job**:
MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: China, Americas, EMEA, APAC.

We are looking for an experienced Field Application Engineer Manager (FAE Manager).

The FAE Manager will be responsible for the technical support of our customers and Channel partners, primarily in the Americas region, with a clear focus on Discrete Semiconductor products (Diodes, MOSFETs, BJTs, IGBTs, SiC Technology, TVS & ESD protection Diodes)
- Work with MCC distribution partner and customers technical team to achieve design-win´s and increase account penetration.
- Special focus on SiC (Diodes/MOSFETs) and IGBT products.
- Support the sales teams in identifying new opportunities by maintaining excellent relationship with customer’s technical team.
- Interface with R&D and Product Marketing on new product definition and technology requirements.
- Collect and summarize market intelligence information and provide feedback to the respective product team.
- Work with and manage a team regionally or globally to achieve assigned tasks and objectives.
- Attend and actively participate in strategic region meetings.

**Job Qualifications**:

- Minimum BSEE/BSME or equivalent of 5 years of hands-on experience across major components of semiconductor solutions with focus on power management.
- Sound experience in technology sales.
- Understanding of the semiconductor industry market forces and dynamics.
- Ability to converse with sales and marketing managers about basic business issues.
- Effective communication, presentation, organizational and negotiation skills.
- Ability to manage multiple projects and activities at one time.
- Negotiation skills with customers facing technical challenges.
- Must be able to speak, write, read in English.

Job Location: Mexico, Guadalajara

**Competencies**:

- Customer Service - Manages difficult or emotional customer situations. Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Meets commitments.
- Design - Generates creative solutions; Translates concepts and information into images: Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

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