Software Asset Management, Senior Analyst

hace 4 días


Saltillo, México Johnson Controls A tiempo completo

**Job Details**

**What you will do**:
This position serves as an owner and authority for the inventory management processes published in support of Audit, Compliance, and IT Operational activities. This position requires a keen focus on customer experience, operational stability, and process maturity activities.

Reporting to the Manager, IT Software Asset Management, this position serves as part of the IT Software Asset Management Program Office that works in close partnership with global IT Service Delivery staff, Hardware Asset Management, Security, Risk and Compliance functions to drive operational excellence, compliance to industry standard processes and continual improvement.

**How would you do it**:

- Accountable for process management governance, execution, and continual improvement
- Provide guidance to staff and assist with day-to-day process support activities.
- Provide input for ongoing maturation of SAM tools (Navvia, ServiceNow) with respect to process execution and reporting capabilities.
- Assist in partnering with Software Owners, Delivery Managers, License Managers and others to ensure support teams are operating in adherence with all SAM processes and within defined Service Level Agreements
- Ensure defined KPIs are understood, followed, and adhered to
- Participate in process audits to ensure compliance to policy and standards.
- Function as the primary point of escalation for day-to-day process operations
- Help identify skill gaps and opportunities to strengthen the capabilities of the global team and provide relevant process training as needed.

**What we look for**:

- Experience in an ITAM role, preferably with direct responsibility for business analysis, execution, and continual improvement
- 5 to 8 years of experience
- Experience working with ServiceNow.
- Ability to work in a large and matrixed corporate environment.
- Experience with Vendor Management
- Exceptional interpersonal and leadership skills - servant leadership, collaboration, facilitation, and negotiation
- Ability to work with and influence all levels of the organization.
- Excellent written and verbal communication skills
- Ability to effectively communicate technical actions to a non-technical audience.
- Strong proficiency with Microsoft Office Suite, especially Excel and PowerPoint
- Energetic and have an excellent work ethic.
- Lean IT, Six Sigma, PMP, CSAM / CITAM or similar industry certifications
- Experience with analyzing complex data and developing reporting capabilities for SAM operational / performance metrics.



  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Details****What you will do**:This position serves as an owner and authority for the inventory management processes published in support of Audit, Compliance, and IT Operational activities.This position requires a keen focus on customer experience, operational stability, and process maturity activities.Reporting to the Manager, IT Software Asset...


  • Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What you will do**: This position serves as an owner and authority for the inventory management processes published in support of Audit, Compliance, and IT Operational activities. This position requires a keen focus on customer experience, operational stability, and process maturity activities. Reporting to the Manager, IT Software Asset...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Details****What you will do**:This position serves as an owner and authority for the inventory management processes published in support of Audit, Compliance, and IT Operational activities.This position requires a keen focus on customer experience, operational stability, and process maturity activities.Reporting to the Manager, IT Software Asset...


  • Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What you will do**: The Hardware Asset Management Analyst will drive the process management and improvement by implementing strong governance and establishing leading principles and standards. **How you will do it**: - Defining & executing the process governance strategy and framework. - Develop reporting and tracking to communicate...


  • Saltillo, México Clarios A tiempo completo

    What You Will Do This role will interface with various technology, business partners and vendors. The IT Clarios Cybersecurity Asset Management Specialist will report to the IT Cybersecurity Asset Sr. Manager. Primary area of responsibilities - Lead the day-to-day operational IT Hardware and Software Asset management tasks - Identification and alerting of...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Details****What you will do**:The Hardware Asset Management Analyst will drive the process management and improvement by implementing strong governance and establishing leading principles and standards.**How you will do it**:- Defining & executing the process governance strategy and framework.- Develop reporting and tracking to communicate process...

  • Asesor Financiero

    hace 3 semanas


    Saltillo, México Kempton Asset Management A tiempo completo

    Established in the U.K. in 2013, Kempton Asset Management is an independent global financial broker.Founded on a legacy of doing things right, Kempton has grown from strength to strength, establishing itself as one of the leading advisory firms in Europe and Latin America.Financial Advisors:- Salary based on commissions on **USD**- Training and development-...

  • R2R Pl Analyst

    hace 3 semanas


    Saltillo, México Worldline A tiempo completo

    **Job Position**:**Record to Report Process PLENO Analyst****Location**:Mexico City, Mexico**Countries to Serve**:**Americas Region****Job Purpose**:The Record to Report Process Pleno Analyst is responsible to support the continuous improvement of the Record to Report (R2R) function, support to Senior analyst to review and implementing policies, improving...


  • Saltillo, Coahuila de Zaragoza, México John Deere A tiempo completo

    There are 7 billion people on this planet.And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate.Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere.And it's why we're investing in our people and our technology like never before in our...


  • Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What you will do**: The Senior Analyst, Service Portfolio Management (SPM) performs on a team in the function of Service Portfolio Management. This position ensures that services are inventoried and maintained within the Service Portfolio. This role works with other Service Management processes to ensure that the appropriate returns are...


  • Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What you will do**: The Service & Process Governance Senior Analyst will drive the process management and improvement by implementing strong governance and establishing leading principles and standards. **How you will do it**: - Defining & executing the process governance strategy and framework. - Develop reporting and tracking to...


  • Saltillo, México John Deere A tiempo completo

    There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before...


  • Saltillo, México Sanhua International A tiempo completo

    **SANHUA** Sanhua is a leading HVAC&R manufacturer of controls and components with a global footprint and 40 years of experience. Our co-operation with the largest companies in HVAC&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price. Sanhua industrial park, located in Saltillo...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Details****What you will do**:The Service & Process Governance Senior Analyst will drive the process management and improvement by implementing strong governance and establishing leading principles and standards.**How you will do it**:- Defining & executing the process governance strategy and framework.- Develop reporting and tracking to communicate...

  • Senior Tax Analyst

    hace 1 semana


    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What you will do? Job Scope & Purpose**: The Senior Tax Analyst is the individual responsible of the reviewing and managing the tax controversy process. It includes the follow up of the open items that we have with the authority, analyze the documentation, also assure the archiving of the support documentation, we have under our scope...


  • Saltillo, Coahuila de Zaragoza, México Sanhua International A tiempo completo

    **SANHUA**Sanhua is a leading HVAC&R manufacturer of controls and components with a global footprint and 40 years of experience.Our co-operation with the largest companies in HVAC&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price.Sanhua industrial park, located in Saltillo Mexico,...


  • Saltillo, Coahuila de Zaragoza, México Sanhua International A tiempo completo

    SANHUA Sanhua is a leading HVAC&R manufacturer of controls and components with a global footprint and 40 years of experience.Our co-operation with the largest companies in HVAC&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price.Sanhua industrial park, located in Saltillo Mexico, is...

  • Senior Sourcing Analyst

    hace 17 horas


    Saltillo, México Capital Humano Laguna A tiempo completo

    **Important electronics manufacturing company requests**: **Senior Sourcing Analyst New Product Development** **LOCATION: TORREÓN, COAHUILA.** - Requirements: _ - Bachelor's Degree in Business, Administration / Engineering in Supply Chain / Logistics or related field. - Advanced English is a must - Experience in purchasing, materials management,...

  • Senior Tax Analyst

    hace 7 días


    Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Details****What you will do?Job Scope & Purpose**:The Senior Tax Analyst is the individual responsible of the reviewing and managing the tax controversy process.It includes the follow up of the open items that we have with the authority, analyze the documentation, also assure the archiving of the support documentation, we have under our scope around...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Details****What you will do**:The Senior Analyst, Service Portfolio Management (SPM) performs on a team in the function of Service Portfolio Management.This position ensures that services are inventoried and maintained within the Service Portfolio.This role works with other Service Management processes to ensure that the appropriate returns are...