Customer Service Analyst
hace 3 días
We are an important logistics company that specializes in providing 4PL services to our clients, one of which is a distinguished leader in the technology field.
We are looking for:
Customer Service Analyst
**Requirements**:
- Bachelor / University Degree in International Business, Industrial Engineering or related
- 2-3 years in Whs Customer Service
- Advanced English
- Excellent written and verbal communication skills
- Data Analysis
- MS Office
Activities:
- Understand Customer needs and communicate analyzed customers’ requests
- Coordinate with WHs, Manager and Client and follow up until completion.
- Maintain and file all records in accordance with company procedure
- Billing process under Madrid using Zenith system
- Attend on site meetings with the client
- Elaborate client´s satisfaction surveys
**Benefits**:
- Competitive base salary
- Benefits above the law
- Working hours: Monday to Friday 8:30 am - 5:30 pm
- Excellent location
- Growth opportunities
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