Bilingual Customer Service Representative

hace 3 semanas


El Salto, México Mass Precision, Inc. A tiempo completo

**About Us**:
MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic classis, frames, fabrication, and turn-key electromechanical assemblies built to customer specifications.

MASS manufactures medical devices and military electronics for some of the largest companies in Silicon Valley. We are constantly improving our operations and looking for new ways to meet our customer’s needs through continuous improvement.

**General Job Description**:
The CSR is in charge of managing administrative tasks across different customers and accounts, working internally with teams such as PM< Sales, Account Management, and other departments to ensure customer and internal goals are achieved. Works directly and closely with customers, maintaining clear and open communication to secure meeting program goals and expectations.

**Duties and Responsibilities**:

- Responsible for managing communication with customers in response to new orders, quote requests, expedite requirements, change order needs, OPORs, RMAs, accounting issues, and other inquiries as per customer requests.
- Communicate with internal departments and management as needed to respond to customer inquiries.
- Manage customer delivery programs and commitments.
- Assist account manager as requested with administrative or other tasks as needed to meet customer requirements.
- Ensure prompt, courteous, and concise responses at all times when dealing with external and internal communications.
- Entering and maintaining accurate information in the system related to customer orders, deliveries, and quote requests (validates that all information contained in customer orders is correct).
- Provides timely and accurate information as requested by Sales Management.
- Maintain knowledge of and adherence to all department procedures and policies.

**Education, Training, and Experience**:

- 5+ years in Customer Service with excellent communication skills.
- English speaking
- Manufacturing experience is a plus
- Epicor knowledge is a plus

**Knowledge, Skills, and Abilities**:

- Excel and PowerPoint
- Considerable administrative knowledge and experience
- Proficient computer knowledge and skills
- Excellent analytical, written, and verbal communication skills
- Ability to work under pressure and meet deadlines and goals
- Strong organizational skills and attention to details.

**_Please submit your resume in English_**

Pay: $21,000.00 - $25,000.00 per month

Ability to commute/relocate:

- 45690, El Salto, Jal.: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Manufacturing: 1 year (preferred)

**Language**:

- English (preferred)



  • El Salto, México Alfa Talent A tiempo completo

    CUSTOMER SERVICE REPRESENTATIVE **Requisitos** - Experiência en customer service - Inglés Avanzado - Licenciatura terminada o en último semestre - Disponibilidad de rotar turnos - Excel intermedio **Ofrecemos** Fondo de ahorro Seguro de vida Seguro de gastos médicos mayores familiar Seguro dental y visual Vales de despensa Aguinaldo Tipo de puesto:...


  • El Salto, México Mass Precision A tiempo completo

    **About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic chassis, frames, fabrications, and turn-key electro-mechanical assemblies built to customer specifications. MASS Precision Inc. manufactures medical devices and military electronics for some of the largest...


  • El Salto, México Mass Precision, Inc. A tiempo completo

    **About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic classis, frames, fabrication, and turn-key electromechanical assemblies built to customer specifications. MASS manufactures medical devices and military electronics for some of the largest companies in...


  • El Salto, México Mass Precision, Inc. A tiempo completo

    **About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic classis, frames, fabrication, and turn-key electromechanical assemblies built to customer specifications. MASS manufactures medical devices and military electronics for some of the largest companies in...


  • El Salto, México Mass Precision, Inc. A tiempo completo

    **About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic classis, frames, fabrication, and turn-key electromechanical assemblies built to customer specifications. MASS manufactures medical devices and military electronics for some of the largest companies in...


  • El Salto, México Mass Precision, Inc. A tiempo completo

    **About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic classis, frames, fabrication, and turn-key electromechanical assemblies built to customer specifications. MASS manufactures medical devices and military electronics for some of the largest companies in...


  • 22215, Baja Maq. El Águila, B.C., México NAPS Mexico A tiempo completo

    **Job Title**:Customer Service Representative **Responsibilities**: - Address inquiries and resolve issues related to product details, order processing, and follow-ups. - Maintain a high level of professionalism and build strong relationships with clients. - Ensure accurate documentation and reporting of customer interactions. - Collaborate with internal...


  • El Salto, México Julius Montz GmbH A tiempo completo

    **Description** As a **Representative of our Customer Success Team**, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform), providing...


  • El Salto, México IMI A tiempo completo

    Integrated Micro-Electronics, Inc., also known as IMI, is one of the leading global providers of electronics manufacturing services (EMS) and power semiconductor assembly and test services (SATS) in the world. CUSTOMER SERVICE REPRESENTATIVE **Requisitos**: Escolaridad: Licenciatura terminada Negocios Internacionales, Administración o Afin. Experiência...


  • Apaseo el Grande, México Hella A tiempo completo

    **CUSTOMER SERVICE REPRESENTATIVE** Location Amexhe, Mexico **Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Description** As a **Representative of our Customer Success Team**, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform), providing...


  • El Salto, México Molex A tiempo completo

    **Descripción** At Koch Industries we look for talent that provides value in the products and services we offer to improve the life of society, having a sense of urgency, reinforcing the commitment to continuously transform and helping us to remain the preferred partner that drives continuous improvement and transformation in our different companies within...


  • El Salto, México Molex A tiempo completo

    **Overview**Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products, and...


  • El Salto, México Molex A tiempo completo

    **Your Job** Molex is seeking a dedicated Customer Fulfillment Representative to join our Guadalajara team to ensure our operations align seamlessly with customer expectations and demand. This role is vital in maintaining strong positive relations with our customers by managing pre-order and post-order activity and ensuring customer satisfaction within the...