IT Specialist I

hace 5 días


Ciudad Juarez, México Harman International A tiempo completo

Location:

- MX_Lote Bravo Juarez_ 2290 Ave Torres
- Worker Type Reference:

- Regular - Permanent
- Pay Rate Type:

- Salary
- JOB ID:

- R-37258-2024

**Description & Requirements**:

- What You Will Do- Ability to interact and resolve the technical computer issues and Services related to EUC Devices with good customer-oriented service to Harman employees
- Break/Fix Activities - Resolve Incidents and Problems associated with End User Computing Devices, provide Break/Fix support, advice and assistance to employees
- The Support Specialists is responsible for resolving all Incidents and Problems associated with failure or degradation of Services related to EUC Devices.
- Hands & Eyes Support for servers, routers, switches. Basic understanding of networking and ability to support remote network team to troubleshoot devices
- Good printer support, Basic VOiP equipment, Support for mobile devices
- Install and troubleshoot the VPN client like the Cisco connect. Webex, Jabber installation and troubleshooting.- Installation, configuration and troubleshooting Desktop + laptop, hardware and software like Windows, Linux and scanner, printer, fax, VOIP phones
- Knowledge of support for Mobile devices, with focus on Android
- Good Administration of windows 2003, 2008, 2012 Server, Active directory, File server, DFS rights, DHCP, DNS, WINS.
- Hands & Eyes support for Data Center activities like HP Server Hardware rack mounting and troubleshooting physical hardware, tape change, UPS, Air condition validation

HARMAN Global Job Description Template
- Version: 2.6 31 October 2022 Confidential - © by HARMAN- Understanding or knowledge of RAID, Storage SAN, NAS, backup tape technologies.
- Knowledge in network - LAN, WAN, functionality of switches, routers, firewalls and VPN
- Resolve L2 incidents end-user related support for site personnel as escalated by the Central IT Help Desk. Mentor to Junior team members.
- Ability to provide remotely support and coordinate with the Central Help Desk (level 1 issues) or assigned to the on-site IT Site Administrator for advanced / on-site issues.
- Provide support to VIP users with excellent communication and adherence to ITIL process.
- Responsible for all back-end IT administration located at the facility,
- Have good communication with all other Corporate Information Technology personnel to ensure standardization and compliance between sites.
- Work closely with Corporate Information Technology department to identify and address facility related technology requirements.
- Provide device installation, initial instructions on hardware/software and problem resolution.
- Provide excellent customer support for Desktops, laptops, mobile and printers. Such devices will be supported through in-warranty support from local vendors or using available spares, or in event of non-warranty replacement, through a local OEM. Harman will be responsible for warranty support. For replacement of equipment
- Support the Campus Locations on an 8x5 basis and be available to provide 24x7 on call support for manufacturing production support
- What You Need- Initiative
- Innovation
- Effective communication
- Adaptability
- Orientation to quality
- Customer orientation
- Orientation to profitability
- Management through processes and indicators
- What is Nice to Have- Leadership.
- Change Orientation.
- Collaboration.
- Judgment.
- Result Driven.
- Analytical.
- Problem solving skills.
- SAP knowledge
- HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.



  • Ciudad de México, Ciudad de México Santander A tiempo completo

    INFRA CISO IT SPECIALIST ICountry: MexicoWHAT YOU WILL BE DOINGPrincipales actividades: 1. Establecer metas del área técnica con enfoque a resultados. 2. Planear y dar seguimiento a las iniciativas definidas por la dirección del área. 3. Facilitación de procesos operativos. 4. Apego del área a principios, ética y desempeño corporativo. 5. Favorecer...

  • IT Support Specialist I

    hace 2 semanas


    Ciudad de México, Ciudad de México Ware Malcomb A tiempo completo

    Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Mexico City officeThe IT Support Specialist I is in the front lines of our helpdesk, responsible for supporting our end users in the local office and other locations as assigned. This entry-level role has the primary responsibility of responding to IT support calls, troubleshooting...

  • IT Specialist I

    hace 3 semanas


    Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...


  • Ciudad Juarez, México Resideo A tiempo completo

    Join Resideo's One IT team that offers IT support to end users across the globe. You will deliver effective, secure and responsive service to customers and enable them to make informed decisions in a connected way. You will provide contemporary services and work with IT teams and vendors to provide compliant hardware, infrastructure, network, software...

  • It Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Select Assistants A tiempo completo

    At DigitalShield Solutions in Chicago, we empower businesses by providing top-notch managed IT services. As an IT Specialist, you will be instrumental in maintaining reliable IT infrastructures, optimizing network performance, and supporting a variety of IT needs, including WiFi systems The Role Provide technical support and guidance to users on IT-related...


  • Ciudad de México, Ciudad de México Fluor A tiempo completo

    Fluor IT Desktop Support Specialist Irving , Texas Apply Now At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the...

  • IT Network Specialist

    hace 4 semanas


    Ciudad Juarez, México Hemmersbach GmbH & Co. KG A tiempo completo

    Design and manage lab and manufacturing network security framework including remote access, local firewalls, Access Control Lists, VLANs, and monitoring and alarming for anomalies - Mexico - Ciudad Juárez, MX - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Internal career development- International environment- Job with...

  • Pricing Specialist I

    hace 2 semanas


    Ciudad de México, Ciudad de México Park Place Technologies A tiempo completo

    Pricing Specialist I The Pricing Specialist I supports the sales team by compiling technical details from various sources to create quotes for data center warranty services. The main role involves configuring, pricing, evaluating, and managing multiple quote requests with great attention to detail. The individual must also engage in problem-solving and...

  • Mes Specialist I

    hace 3 semanas


    Ciudad Juarez, México Johnson & Johnson A tiempo completo

    MES SPECIALIST I At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and...

  • Senior IT Ii

    hace 3 semanas


    Ciudad Juarez, México BorgWarner A tiempo completo

    The Client Technologies Specialist is primarily responsible for IT Customer environment. The Client Technologies Specialist executes tasks to enhance and support the desktop environment, provides specialized IT services (e.g. high level meeting support, root-cause analysis, customer consulting), and provides IT facility related services (e.g. audio-visual...

  • IT Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México TUI A tiempo completo

    Join our global TUI Musement IT Team based in Cancun, Mexico as an IT Specialist and provide a high level of service to internal and external customers.ABOUT THE JOBWork closely with stakeholders supporting Americas IT team, who support primarily all TUI Musement sites in Americas region and secondly worldwideAs an IT Specialist, your focus will be on...

  • Specialist, IT

    hace 2 semanas


    Ciudad de México, Ciudad de México Element Fleet Management A tiempo completo

    Join our team at Element for an exciting career opportunity!At Element, we prioritize people over business, striving to deliver exceptional client experiences and redefine fleet management industry standards. We are looking for like-minded individuals to join us on this journey.As a Network Support Specialist, your role involves setting up and maintaining...


  • Ciudad de México, Ciudad de México Nestlé A tiempo completo

    Sr Specialist IT Compliance We are looking for a Sr Specialist IT Compliance to be part of our IT North America Security & Compliance Position Snapshot Location: Mexico City IT Security & Compliance Type of work: Hybrid Work Language: Advanced Business English (must have) ...

  • IT Sourcing Specialist

    hace 4 semanas


    Ciudad Juarez, México GE Healthcare A tiempo completo

    **Job Description Summary**: GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. This is an...


  • Ciudad de México, Ciudad de México Nestlé SA A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are looking for a Sr Specialist IT Complianceto be part of our IT North America Security & Compliance Position Snapshot IT Security & Compliance Type of work: Hybrid Work Language: Advanced Business English...


  • Ciudad Juarez, México Johnson Controls International A tiempo completo

    **RESPONSIBILITY LEVEL**: This position performs the IT Field Operations Support (IT-FOS) function commensurate with the experience level consisting of the installation, change, repair, and disposal of hardware and software of PC’s. Also, this position executes the IT-FOS function including installs, changes and disposal of servers and voice and data...

  • IT Sourcing Specialist

    hace 4 semanas


    Ciudad Juarez, México GE Healthcare A tiempo completo

    **Job Description Summary**: GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Negotiate...


  • Ciudad de México, Ciudad de México Nestle A tiempo completo

    About IT in NestléWe are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers and at...


  • Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...


  • Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...