Customer Success Manager

hace 3 semanas


Guadalajara, México BringIT A tiempo completo

Welcome to Bring IT, where opportunities abound for talented individuals like you

Join Our Growing Team

Fast-paced global professionals

Embracing digital transformation

Recognized for excellence in customer success Expanding reach across North America

Join us and redefine success together ✨

Are you ready to make a meaningful impact? Step into the role of Customer Success Manager, where you'll play a pivotal role in driving customer success within the NOAM territory.

Key Responsibilities
- Conduct regular status reviews with Delivery and Managed Services teams.
- Monitor and evaluate customer satisfaction metrics.
- Collaborate on developing sales strategies.
- Track and analyze account performance.

**Requirements**:

- Familiarity with a 6-week sales cycle.
- Focus on the SMB market segment.
- Industry expertise in Manufacturing, Wholesale Distribution, Supply Chain, or Finance sectors.

Commercial Focus:

- Enhance overall account success.
- Cultivate strategic alliances with alliance partners.
- Achieve established sales quotas and targets.
- Maintain customer retention rate within the installed base.
- Secure contracts with an average duration exceeding 6 months.

We're Excited About:

- Experience with NetSuite and technical implementations.
- Focus on driving profitability and sustainable revenue growth.



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