Collections Analyst 1

hace 6 meses


Tlahuac, México Citi A tiempo completo

**Responsibilities**:

- Utilize advanced negotiation skills to resolve delinquency issues. Provide financial solution by assisting customer with their debt obligation (e. g. offering rewrite program, settlement program).Utilize computer software to document calls, analyze customer problems, and seek resolution. Utilize all available tools and technology to influence customer behavior with established procedures. Ensure proper collection actions by addressing the issue, including initiate legal actions, liaise with lawyer (for backend collections)For secured loans, credit control officer should also liaise with dealers, monitor and execute foreclosure and auction processes (along with legal firms lawyers).Coach less experience collectors. Handles issues on systems, process and participates in UAT as necessary. Provide feedback on project -related activities. Monitor errors to ensure adherence to audit and control processes. May recommend appropriate actions to resolve identified problems. May work with business teams to develop system process improvements and solutions
- Responsible for performance analysis and probability of payment from customers, reducing the risk, improving performance of customers with higher balances owed. Requires the ability to interact with people in the business (Internal / External to collections) Requires being an expert in different topics of the banking business related to collections and the ability to address strategic improvements independently
- Responsible for conducting interviews with clients to assess their situation and reach a negotiation
- You must identify trends and business projections based on economic conditions
- Provide training to junior collectors in negotiation techniques / collection
- Guarantee the execution of strategic improvements in the collection process
- Communicate to the business financial trends, evaluations and interpreting risk analysis for Senior Management
- This position leverages the combination of quantitative skills to maximize recovery while maintaining operational quality and ensuring a positive experience with the client.
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- 2 years experience in Collection
- Responsible, Analytical, Proactive, Adaptation, Organized, Teamwork, Work Under Pressure, Results Oriented.
- Innovation and generation of proposals. Ability to adjust quickly to changes and reprioritization in the market

**Education**:

- Bachelors degree

Habilidades en el manejo de proveedores (Agencias de cobranza)

Tolerancia a la frustración

Analítico

Con entrega de resultados

Acostumbrado al trabajo bajo presión

Experiência en cobranza de Hipotecario y Pyme todas las morosidades
- **Job Family Group**:
Operations - Collections Default
- **Job Family**:
Core Collections
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


  • Collections Analyst

    hace 6 meses


    Tlahuac, México SoftwareOne A tiempo completo

    Job Function: Finance The role: We are thrilled to announce an opportunity to join our team as: **Collections Analyst** **SoftwareOne** Scope: Full-time | Location: Mexico City - We are looking for an "Collections Analyst", will be responsible for the operation of NORAM and Canada._ **Main responsibilities**: - Management of the FINANCE.NA folder which...

  • Collections Analyst

    hace 6 meses


    Tlahuac, México SoftwareOne A tiempo completo

    Job Function: Finance The role: We are thrilled to announce an opportunity to join our team as: **Accounts Receivables Analyst / Collections** **SoftwareOne** Scope: Full-time | Location: Mexico City | Hybrid **Main responsibilities**: - Focus on collections - Customer reconciliations - Handling, sending and uploading invoices. - Reviewing customer's...

  • Collections Analyst 1

    hace 6 meses


    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Compares data to support the business decisions pertaining to timeline improvement, volume forecasts, inventory management, staffing decisions, productivity, NCL charges offs and other related activities including the remarketing of auto assets - Applies good understanding of how the team interacts with others in accomplishing the...

  • Collections Analyst

    hace 7 meses


    Tlahuac, México MMC Corporate A tiempo completo

    **Collections Analyst**: **What's in it for you at Marsh?** - A company with a strong brand and results to match. - Opportunity to interact with different areas of Marsh and career growth. - Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and the...

  • Collections Analyst

    hace 6 meses


    Tlahuac, México Qualtrics A tiempo completo

    **Collections Analyst - Mexico**: - At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a...

  • Ar Collections

    hace 6 meses


    Tlahuac, México Avantor A tiempo completo

    The Opportunity: Avantor is looking for a dedicated AR Collections Associate - Mexico City, MX. The AR Collections Associate is an Intermediate level position. The Associate will process the organization's accounts receivables and/or payables promptly. Prepare payments for expense vouchers and invoices. Coordinate customer billing and collections...

  • Accounting Analyst, Ap

    hace 8 meses


    Tlahuac, México PerkinElmer A tiempo completo

    The Accounting Analyst, AP will be in charge of all Accounts Payable Module in SAP, National and Foreign Vendors, Customs Agents, Travel Expenses through Concur, Accruals, Payments, Intercompany Processing, and Bank Reconciliations. Additionally, this employee will support the Billing & Collections team.

  • Collections Agent

    hace 6 meses


    Tlahuac, México Hubtek LLC Mexico A tiempo completo

    **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services. We have been impacting the world **since 2018** and we want to keep pushing...

  • Collections Specialist

    hace 7 meses


    Tlahuac, México GoodLeap A tiempo completo

    About GoodLeap: GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Collections Specialists are responsible for contacting borrowers with delinquent accounts,...

  • Collections Analyst

    hace 6 meses


    Tlahuac, México Citi A tiempo completo

    Revisión de procesos end-to-end de cobranza para identificar riesgos e implementar controles Revisión de ARCMs para asegurarse que se apeguen a lo establecido en el MCA Standard Evaluación de impactos (regulatorio, reputacional, negocio, pérdidas financieras, riesgo de conducta) en caso de materialización de riesgo **Responsibilities**: - Utilize...


  • Tlahuac, México Gates Corporation A tiempo completo

    Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Let's simplify it, think belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all? **WHAT TO...

  • Recovery Analyst 1

    hace 6 meses


    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Utilize advanced negotiation skills to resolve delinquency issues. Provide financial solution by assisting customer with their debt obligation (e. g. offering rewrite program, settlement program).Utilize computer software to document calls, analyze customer problems, and seek resolution. Utilize all available tools and technology to...


  • Tlahuac, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...


  • Tlahuac, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Collections Specialist

    hace 6 meses


    Tlahuac, México Hubtek LLC Mexico A tiempo completo

    **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services. As a **Collections and Bookkeeping Specialist**, you will execute the...

  • Recovery Analyst

    hace 7 meses


    Tlahuac, México Citi A tiempo completo

    The Recovery Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines...

  • Ops Sup Analyst 1

    hace 6 meses


    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 7 meses


    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...


  • Tlahuac, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Ops Sup Analyst 1

    hace 7 meses


    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...