Customer Service Agent
hace 2 semanas
**Customer Service Agent - Regional Branch**
The Global Family Support Foundation is a U.S.based nonprofit organization and is looking for a highly motivated & self-driven Customer Service Agent to join our sales team. A Customer Service
Here at our Foundation, we offer a clear path for career growth and leadership opportunities and uncapped commissions well above the industry average.
**Customer Service Agent Responsibilities**:
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any services
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
**Customer Service Agent Requirements**:
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situation
**The Team**:
- Director of Sales & Marketing
- Sales Agent
- Customer Service Agent
Pay: From $6,500.00 per month
Ability to commute/relocate:
- Ciudad Universitaria, CDMX: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer Service: 3 years (preferred)
**Language**:
- English (required)
Expected Start Date: 20/02/2023
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