Customer Service Agent

hace 2 semanas


Ciudad Universitaria, México The Globla Family Support Foundation A tiempo completo

**Customer Service Agent - Regional Branch**
The Global Family Support Foundation is a U.S.based nonprofit organization and is looking for a highly motivated & self-driven Customer Service Agent to join our sales team. A Customer Service

Here at our Foundation, we offer a clear path for career growth and leadership opportunities and uncapped commissions well above the industry average.

**Customer Service Agent Responsibilities**:

- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any services
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions

**Customer Service Agent Requirements**:

- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situation

**The Team**:

- Director of Sales & Marketing
- Sales Agent
- Customer Service Agent

Pay: From $6,500.00 per month

Ability to commute/relocate:

- Ciudad Universitaria, CDMX: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer Service: 3 years (preferred)

**Language**:

- English (required)

Expected Start Date: 20/02/2023


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