Customer Services Rep 4

hace 4 semanas

Tijuana, México North American Production Sharing A tiempo completo

Everyone loves t-shirts, and we’re in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team

**Responsibilities**:

- Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- Create competitive, custom quotes for customer order requests.
- Act as point of contact between our customers and the company’s individual departments, ensuring customer satisfaction and timely delivery.
- Complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.

To thrive in this role, you’ll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit. If this sounds like you, we’d love to chat. Be sure to tell us about your favorite t-shirt when you apply

**Job Requirements**:

- True Computer Proficiency - you’re a rockstar using a computer and navigating between systems
- Bilingual - English with 80-90%+ Proficiency.
- Monday to Friday.
- High attention to detail, organization, and multi tasking skills.
- Ability to problem solve and think outside the box.
- Associates Degree or higher.
- Previous experience with custom manufacturing is preferred, but not required.
- Knowledge of Salesforce or CRM experience a plus.
- Inside sales experience a plus.

**This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)

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