Quality Complaint Analyst

**Descripción y detalle de las actividades** - Complaint Device Investigation: - Handling of 1st/2nd level customer complaint device investigations to ensure timely resolution of a customer reported issue. Ensure appropriate documentation of the investigation in the complaint file and escalation of issues to other groups as necessary. Responsible for...

The **Quality Analyst** is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility...

Descripción y detalle de las actividades - Part of the DCU working in Global and multicultural Team that assures customer complaints are captured, assessed for reportability, processed and resolved in a timely matter as per applicable internal and regulatory requirements. To provide input, carry on Global Projects and improvements related to complaint...

**Descripción y detalle de las actividades** - Quality Assurance - Analysis of customer data (Complaints/Issues). Reviewing, auditing processes. Audit the correct methods of inspection of materials and processes through the use of approved procedures to ensure their quality in all stages of manufacturing. Surveillance of calibrated equipment and calibration...

[a few high level lines to describe the mission of the role]What you will doPart of the DCU working in Global and multicultural Team that assures customer complaints are captured, assessed for reportability, processed and resolved in a timely matter as per applicable internal and regulatory requirements. To provide input, carry on Global Projects and...

**What you’ll do**: **Primary Function**: Executing the defined Strategic Quality Plan in conjunction with plant leadership in Tijuana Mexico. Under the leadership of a QA Manager, works closely with current Eaton Product transitions sites to ensure all quality requirements are met for production. This position would lead Quality process team utilizing...

Descripción y detalle de las actividades Summary: Responsible to create periodic reports on internal and external audits, Quality Operations metrics, product quality trends, quality system activities, and other information as required. Act as Subject Matter Expert on CAPA, providing training on CAPA and investigation tools and techniques. Other duties as...

**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

Eaton’s AER FED Fluid Electrical Distribution division is currently seeking a Quality Manager. **What you’ll do**: Provide overall quality leadership to the organization. Drive the continuous improvement efforts throughout the operation in support of the Eaton Quality System and the Eaton Business System. Provide quality support to customers, suppliers,...

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success...

Entertainment company looking for a talented and passionate certified data analyst with high experience in SQL commands, and database. Will be responsible for improving data quality and for designing or presenting conclusions gained from analyzing data. **Main responsibilities**: - Conducting full lifecycle analysis to include requirements, activities and...

In this role, you will support to develop and shape Axos Bank’s fromtline support strategy and execution. You will work closely with the call center leadership team, internal, and cross functional stakeholders. **Duties/Responsibilities**: - Maintains and develops internal quality standards. - Analyze NPS and CSAT results and provide constructive...

Descripción y detalle de las actividades Job description Summary: Develop Quality strategies that help improve our customers' experience. Monitor and lead activities of the Quality analyst team responsible for monitoring, feedback and calibration activities. Analyze and generate reports that translate into process improvement and KPIs. Responsibilities:...

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details JOB SUMMARY: Responsible for developing and coordinating implementation of quality systems, procedures, test...

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.Job DetailsJob SummaryResponsible for developing and coordinating implementation of quality systems, procedures, test methods, problem...

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.Job DetailsJOB SUMMARY:Responsible for developing and coordinating implementation of quality systems, procedures, test methods, problem...

Our client is one of the fastest growing companies in the medical devices industry worldwide, recently recognized as one of the 50 Best Companies to Watch, and they have requested us to search for a Senior Quality Manager for their currently expanding manufacturing facility in Tijuana, B.C. ***: To ensure that all departments and suppliers are adhered to...

Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

A leading North American company with a worldwide presence in the development of semiconductors and other technological advances in telecommunications is looking for a Change Management Analyst to work in their design lab in Santa Fe, Tijuana. **Summary**: - Administer the Quality Systems Change Management process for pre and post-production changes. -...

Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support quality. - Contribute to call calibration sessions to evaluate agent performance. - Identify lapses in agents’ performance and provide constructive feedback for improvement. - Engage in customer listening to identify customer pain points...