Lcs Service Support Associate

hace 3 semanas

Tlahuac, México Emerson A tiempo completo

With general direction, The Service Support Associate will act as the primary liaison between customers, Premier Service Providers, Regional Machining Center site management and Final Control product engineers as needed.

**Essential Job Functions / Responsibilities**:
**Job Function**

**Duties**
- Operational Support & Coordination- Responsible for emergency parts order execution and entry including price review, delivery, release and work scope/planning activities.
- Works closely with operations team on scheduling of work and ensuring material sourcing plans support customer promise dates.
- Ensures all processes from quote, purchase and final documentation are accurately captured for future reference. Requires a full understanding of the Quality Management System and processes.
- May perform basic inventory transactions, including physical inventory processing, as instructed.
- Supply Chain Activity- Transacts basic buying and planning responsibilities using AXIOM and Oracle systems.
- Enters purchase orders handles transactional discussions to/with suppliers.
- Understands MSDS guidelines and practices and applies them to customer orders and requests as executed.
- Completes import and export compliance administrative paperwork.
- Customer Service- Ability to facilitate technical question and answers between customers, valve technicians, Emerson engineering resources and other stakeholders.**Professional Degree Requirements**:

- Basic education diploma required Associate’s degree or higher preferred, in relevant field

**Experience Requirements**:

- Minimum of 2 years relevant, industry related work experience or an equivalent combination of education and experience
- Understanding or work experience with Fisher and Final Control products preferred.
- Strong (English) communication skills both oral and written
- Demonstrated ability to quickly learn proprietary systems
- Ability to prioritize competing demands
- Provide support outside normal working hours on various projects when necessary
- Proven skills in data extraction, manipulation and presentation
- Att ention to detail and critical thinking skills Ability to prioritize and multi-task effectively

**Technical Knowledge Requirements**:
Experience with Emerson Flow Controls in a Buyer/Planner or CODT/CDDT position highly preferred.

**Traits & Skills**:

- Strong organizational skills
- Strong interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Demonstrated capability to think critically to problem solve
- Strong attention to detail
- Knowledge of machining theory, and how it applies to valve repair
- Reading and understanding of machining drawings
- Attention to detail and accuracy
- Self-driven, proactive, dependable, and accountable Effective oral and written communication skills

**Job Competencies**:

- Communicates Effectively
- Action Oriented
- Drives Results
- Customer Focus Collaborates

**External Stakeholders**:
Third Parties and service suppliers (indirect, agencies, etc.).

**Internal Stakeholders**:

- Functional Managers in the US.
- Local functional leaders and managers in Mexico.
- North America Service Organization team.
- Regional Machining Centers.
- Premier Service Providers

**Work Environment / Conditions**
- Closed office environment - manages confidential files and conversations.
- Regular lighting and office ergonomics.

  • Business System Support Specialist

    hace 2 semanas

    Tlahuac, México Emerson A tiempo completo

    The Lifecycle Services (LCS) Business System Support Specialist is responsible for the day-to-day support of North America activities related to repair and manufacturing orders, service delivered training invoicing, and Valve Condition Monitoring. This role will be instrumental in ensuring we meet our service level commitments by delivering accurate and...

  • Customer Service Associate

    hace 1 semana

    Tlahuac, México Marken A tiempo completo

    **Title**: Customer Service Associate **Job Purpose**: To provide an enhanced level of customer services and operational support. The Customer Service Associate will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - Monitor all shipments on a daily basis to ensure that shipments are collected and...

  • Customer Support Associate

    hace 4 semanas

    Tlahuac, México Jobs for Humanity A tiempo completo

    **Company Description** Jobs for Humanity is partnering with Nielsen to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Nielsen - At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000...

  • Associate, Operations Support

    hace 4 semanas

    Tlahuac, México Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Associate, Operations Support **Job Description**: The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This...

  • Service Support Specialist I

    hace 4 semanas

    Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office Are you looking for a unique opportunity to make a difference in the world? Join Thermo Fisher Scientific Inc. as a Service Support Specialist I and contribute to our mission of making the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who...

  • Associate, Employee Services, Us

    hace 3 semanas

    Tlahuac, México Warner Bros. Discovery A tiempo completo

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Customer Experience Associate

    hace 2 semanas

    Tlahuac, México Sagan A tiempo completo

    **Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...

  • IT Support Analyst, Associate

    hace 2 semanas

    Tlahuac, México Bosch Group A tiempo completo

    Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. **Job Description**: - Provide Tier 2 support for facility...

  • Ops Support Associate 2

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate 2

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate

    hace 2 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate 2

    hace 2 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate 2

    hace 1 semana

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate

    hace 2 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Senior Associate, Employee Services, Us

    hace 2 semanas

    Tlahuac, México Warner Bros Careers A tiempo completo

    **_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...

  • Ops Support Associate

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate

    hace 2 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Ops Support Associate 2

    hace 15 horas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Service Support Specialist Jr

    hace 1 semana

    Tlahuac, México Ericsson A tiempo completo

    **Join our Team**: **About this opportunity**: Join us at Ericsson as a Service Support Specialist, where you will play an integral role in the coordination, management, and execution of proactive and reactive maintenance duties. Our aim is to continually provide services to our operators' customers on a seamless basis, always ensuring that our performance...

  • Operations Support Associate

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    The Operationss Support Associate is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2...