Front Desk Executive

hace 3 semanas

Tijuana, México Gaba Telepsychiatry A tiempo completo

Gaba Telepsychiatry is looking for Front Desk Representative.

As a Healthcare Customer Service Provider, your primary responsibility is ensuring patients feel welcomed and supported.

In this role, you will serve as the initial point of contact, requiring a genuine sense of empathy, compassion, and understanding for those seeking mental health support. Your contribution to their well-being is significant, making your role essential in their journey.

Excellent people skills and superior organizational abilities are crucial to excel in this position.

You will handle calls regarding appointments, patient check-in, and check-out, collect patient balances and payments, schedule appointments, send and receive correspondence, and perform other administrative duties.

**What are we looking for?**

Ensuring the patient experience is enjoyable and easy
- A reliable individual with a professional and empathetic demeanor
- Is compassionate, patient, and helpful
- Is organized and detail-oriented
- Is a resilient problem solver
- Has strong people skills
- Has excellent verbal communication skills
- Has Healthcare Customer Service Experience as a Patient Care Management or Customer Service Representative
- Experience with CRM or Scheduling Technologies is a big plus

To apply, please submit your resume, a cover letter, and any relevant certifications.

Pay: $8,000.00 - $25,000.00 per month

**Experience**:

- Customer Service: 3 years (required)
- Healthcare Industry: 1 year (required)

**Language**:

- English (required)

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