PMO
hace 3 semanas
**PMO & Engagement Lead**
**Our Role**:
The PMO & Engagement Lead is responsible for managing PMO operations and team that provide services for Technical Delivery Towers in Mexico and Spain. Also responsible for supporting executive level on delivery capability transformation and expansion.
**Job Accountabilities**- Overall responsibility of PMO operations: Finance mgmt, Supplier mgmt, Resource & Capacity mgmt, KPIs, Performance Reports, Commercial Decks and Pipeline mgmt;- Be responsible for supporting executive level on service expansion and capability creation in Americas;- Oversee continuous improvement of methodologies, governance processes and tools to enable their programs to manage and implement change effectively to deliver business strategy;- Partner with key stakeholders, providing specialist guidance around business change to enable the implementation of processes and change initiatives, apart from business as usual activities;- Enhance existing organizational project management office capabilities;- Create, develop, and coordinate relationships with key customers to influence them to do business with PMO;- Plan and oversee new initiatives and opportunities;- Understand key customer individual needs and address these. Resolve customer complaints quickly and efficiently;- Coordinate the monthly reporting and annual planning process in main workstreams, such as commercial, finance and delivery performance.- Lead PMO team based in Mexico and Barcelona. People management and professional development for team members, monitoring and giving continuous feedback.
**Required**:
- Bachelor’s degree in IT, business or related field- 8+ years experience in IT PMO, Account/Delivery Management or related field- Strong communication skills and IT fluency- Ability to sustain a conversation at C-Level- Advanced English and Spanish- Agile skills. Excellent organizational skills and multi-task, great work under pressure- Ability to flourish with mínimal guidance creating something from scratch, be proactive, work under pressure and handle uncertainty. A "can do" positive attitude, proactive and “hands on”.- Leadership skills and excellent organizational skills.- Flexible work schedule to interact with Barcelona team.
**Appreciated**:
- Experience in IT Delivery Centers- Experience in global operations and multicultural teams
**Who we are**
Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.
So be challenged. Be inspired. Help us make a difference.
At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.
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