PMO Operations

hace 2 semanas

Ciudad de México Citi A tiempo completo

**Responsibilities**:

- Gathering and documenting business requirements
- Developing individual project artifacts as necessary including Business Requirements Documentation (BRD’s), Functional Requirements Documentation (FRD’s), test planning and scenario documents for user acceptance testing (UAT), project plans as required for all key technical deliveries.
- Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.
- Providing implementation / post-implementation project support
- Foster and maintain relationships with business stakeholders, support, testing and development team members
- Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 6-10 years experience
- must be extremely organized, motivated and a self-starter
- Ability to prioritise is key as is ability to juggle several tasks at once.
- Must work well under pressure whilst, enthusiastic, hard-working and positive
- Desire to improve processes
- Advanced working knowledge in the Equities IT space and exposure to Cash Prime Brokerage flows.
- Track record as a Business Analyst within the Financial Services/Investment Banking industry.
- Excellent oral and written communication skills and ability to facilitate discussions
- Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
- Experience of working with Agile Methodologies and Tools.
- Team player and relationship management skills
- Ability to work under pressure and manage tight deadlines
- Ability to learn/understand some technical implications of system design
- Willingness to ask questions, challenge the process and seek out answers
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
- Excellent analytical and problem solving skills
- Knowledge of the SDLC

**Education**:

- Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Job Description Summary: (Orginal)**

Responsible for the program and project management oversight of technology project portfolio within Mexico Operations’ units, as well cross functional initiatives within Operations. This includes coordinate teams within Operations areas to assure execution and delivery, document program tracking, identify emerging risks, issues and impacts to the program, provide recurrent progress and status report to Sr. Management and Operations Head. Work in collaboration with supporting areas as Compliance and Control, technology and GCB global teams as required in the program.

**Responsibilities**:

- Design and follow up of the automation plans for EUC´s within scope of Consent Order commitments and as part of Divestiture Strategy
- Participate and coordinate teams and project plan execution within scope of Divestiture Strategy across Operations organization.
- Identify improvements for solutions-value proposals
- Manage and monitor the performance of multiple projects within Operations tech and NonTech projects.
- Ensure proper update on plans and project management tools
- Document and escalate emerging risks, issues and impacts on project execution.
- Provide support to implementation teams and stakeholders of projects.
- Ensure a successful and timely execution of initiatives on tracking.
- Implementation of project plans within the required timeframes.
- Ensure the proper documentation of the projects.
- Coordinate teams within Operations and Tech as required to ensure project deliverables.
- Help attain the required quality assurance for the deliverables.
- Provide recurrent status and progress report to several forums.
- Report in a regular basis to Executive and operative forums across Operations organization.
- Lead a team of project managers to ensure project deliverables and objectives within timeframes, cost.

**Qualifications**:
6+ years of experience in:

- Demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO, managing direct and indirect teams and cross-functional projects
- Knowledge in project development methodologies used in CITI (agile, waterfall)
- Knowledge in institutional tools for project management (PTS, JIRA, Confluence)
- Program and Project Management strong knowledge (PMP, Scrum certifications are a plus)
- Knowledge in developing project governance and oversight
- Proven ability to gather and analyze several data sources, organize findings, build presentations and manage to deadlines.
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