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Sales Manager
hace 1 mes
**Job Summary**:
Responsible for developing and maintaining a customer base in the assigned sales area by presenting and promoting the company's services. Provide cost effective solutions in order to foster the relationship and profitability of the account.
**Essential Functions**:
- Develop and maintain a customer base in the assigned territory, travel required.
- Utilize the CRM to capture the voice of the customer and manage customer workflow by documenting, but not limited to leads, opportunities, activities, appointments in order to maintain a 360-degree view of the customer.
- Provide rates as request by existing and potential customer.
- Analyze account and territory performance and determine course of action if necessary
- Grow OTR business, but not limited to other areas of our business such as LTL in Mexico, Intermodal, Dedicated, Regional, and Cartage.
- Monitor the productivity and efficiency of equipment in the assigned territory and make recommendations for improvement.
- Collaborate with Operations personnel and other Sales Managers to resolve customers concerns.
- Maintain a balanced network within your territory.
- Prepare territory reports.
- Assist with accounts receivables.
**The following requirements are also essential and expected of all employees**:
- Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner with coworkers, managers and others in the workplace.
- Follows direction, is engaged and productive, and is flexible and adaptable to changing conditions and expectations.
- Has ability to work independently and to collaborate with and support other members of the department and across the enterprise.
- Maintains regular and reliable attendance.
- Demonstrates the Company's core values and complies with Company policies and procedures.
- May be required to perform duties outside of the above responsibilities from time-to-time, as needed.
**Scope and Accountability**:
Applies broad knowledge to act as a key contributor on complex or critical assignments; contributes to the standards around which others will operate and acts as an advisor/coach to mentor other team members; develops solutions and execution strategies in complicated or novel situations; affects the business by influencing decisions through advice, counsel or facilitating services to others in area of specialization.
**Knowledge and Experience**:
- Minimum of one (1) year related sales experience preferred.
- Ability to work effectively with personnel in customer or vendor organizations in accomplishing desired objectives/results for the company.
- Demonstrates proficiency in the use of personal computers, including Microsoft Office.
- Proven skill in negotiating with customers in completing transactions and producing win-win (mutually beneficial) results.
- Proven skill in oral and written communications, with the ability to prepare and deliver concise, understandable report and presentations.
- Successful completion of the Con-way Sales Manager training course.
**Skills and Competencies**:
- Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Making Complex Decisions - Can solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem -solving tools and techniques.
- Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Perspective - Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future.
- Keeping on Point - Can quickly separate the mission-critical from the nice to dos and the trivials; quickly senses what's the next most useful thing to work on; focuses on the critical few tasks that really add value and puts aside or delays the rest.
- Getting Organized - Is well organized, resourceful and planful; effective and efficient at marshalling multiple resources to get things done; lays out tasks in sufficient detail to mark the trail; is able to get things done with less and in less time; can work on multiple tasks at once without losing track; foresees and plans around obstacles.
- Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
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