Cbs Credit to Cash Analyst Cash Collection

hace 3 semanas

Miguel Hidalgo, México Colgate Palmolive A tiempo completo

Ningún apoyo económico por reubicación
Número de puesto# 164548 - Del.Miguel Hidalgo, Ciudad de Mexico, México

**Quiénes somos**

Colgate-Palmolive Company es una compañía mundial de productos de consumo que opera en más de 200 países y se especializa en el cuidado bucal, el cuidado personal, el cuidado en el hogar, el cuidado de la piel y la nutrición de las mascotas. Nuestros productos cuentan con la confianza de más hogares que ninguna otra marca en el mundo, lo que nos convierte en un nombre familiar.

Únase a Colgate, una compañía de crecimiento dedicada e innovadora que reinventa un futuro más saludable para todas las personas, sus mascotas y nuestro planeta. Guiados por nuestros valores fundamentales de servicio, inclusión y valentía fomentamos una cultura que inspira a nuestra gente a alcanzar objetivos comunes. Juntos, construyamos un futuro más brillante y saludable para todos.

**About the Role**:
The Collections Analyst will focus specifically on customer account collections for past due amounts.

**What you will do**:

- Obtaining overview of customer account balances
- Generating past due notices to customer
- Contacting customers for payment and documenting their response
- Escalating collection issues to local sales staff and follow up with other departments
- Assessing and recommending escalated issues for write offs
- Generating and preparing periodic statements for customers
- Monitoring customer performance vs. payment commitments
- Refund assessment for customer and aging credit balances on accounts
- Reviewing and providing follow to different mailboxes and customer service needs
- Collection request efforts and follow up with other departments
- Analysis and assessment of charges customers have inquired
- Change of payment terms and set up with other departments
- Review and analysis of aging accounts, auctioning and follow up blocking of accounts
- Customer guidance and attendance to their needs to obtain first contact resolution
- Handle and control of customer portfolio managing back office work needed
- Responsible of the payment terms over 120 days and with other issues

**What do you need for the position**:

- Bachelor’s Degree in Business Administration,, Accounting, Finance, Economy or other related fields
- Basic knowledge of Accounting principals
- English Proficiency
- Prior experience with SAP, Word, Excel, Powerpoint and Lotus Notes

**Nuestro compromiso con la diversidad, la equidad y la inclusión**
Alcanzar nuestro propósito comienza con nuestro personal: garantizamos que nuestra fuerza laboral represente a las personas y comunidades a las que prestamos servicios y creamos un entorno donde nuestro personal sienta que pertenece, donde podamos ser nosotros mismos, sentirnos tratados con respeto y contar con el apoyo de nuestros líderes para tener un impacto significativo en el negocio.

**Empleador con Igualdad de Oportunidades**

Las adaptaciones razonables durante el proceso de solicitud están disponibles para personas con discapacidades. Complete este formulario de solicitud si necesita una adaptación.

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