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hace 1 mes

Miguel Hidalgo, México Colgate Palmolive A tiempo completo

Ningún apoyo económico por reubicación
162978 - Del.Miguel Hidalgo, Ciudad de Mexico, México

**Quiénes somos**
Somos Colgate, una compañía de cuidado, innovación y crecimiento, reimaginando un futuro más saludable para todas las personas, sus mascotas y nuestro planeta. Nos centramos en el cuidado bucal, cuidado personal, cuidado del hogar y cuidado de mascotas. Vendemos nuestros productos en mas 200 países y territorios bajo marcas como Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, así como también Hill’s Pet Nutrition.

Se nos reconoce por nuestro liderazgo e innovación en la promoción de la sustentabilidad y el bienestar de la comunidad, incluidos nuestros logros en la disminución de los residuos plásticos y la promoción de la reciclabilidad, el ahorro de agua, la conservación de los recursos naturales y la mejora de la salud bucal de los niños.

Si desea trabajar para una compañía que vive según sus valores, entonces dé a su carrera profesional un motivo para sonreír y únase a nuestro equipo global.

**About the Role**:
The Logistic Deduction Analyst will be responsible for monitoring and reviewing deductions Logistics (e.g. Shortages & Vendor Compliance) Communicate to Logistic /Commercial CDT´s, Customer Alliance any missing support for deduction open items and clear credit notes vs proporter deduction. Also analyzing and solving customer payment, Collection, Credit Management and Deduction management exceptions.

**What you will do**:

- Monitor key performance metrics to measure the quality and efficiency Deductions (Logistics) and Reporting processes.
- Lead the month end process: measure monthly performance against KPIs, prepare summary of commentary, closing meeting slides, Collections, Disputes/Claims Status avoiding impacts on bad debt reserve.
- Correspond with customers, CDO and Credit to Cash Local Team regarding past due balances to resolve credit hold situations and involve CDO/CAM if Revenue/Logistic Analyst unable to get information from customer.
- Determine and recommend new strategies within the Reverse Logistic Process for customers.
- Handling customer requests and escalation to local teams (CDO, CS&L, Local C2C)
- Assisting with deduction resolution and coordinating with local team as required
- Request approval to move status related to Logistics Deductions to a Collectible Status.
- Prepare Logistics Deductions Claims and then monitor progress.
- Monthly Collaboration Meetings with CAM related to Logistics status.
- Escalated with Local CDT Finance
- Dispute Package Process revisit the process to ensure accuracy
- Follow up of disputes sent to the Customer (AP)/to have the payments back.
- Customer Portal to monitor the Status
- Meetings/Calls AP/Customers
- Continuous cross-functional collaboration (Customer Alliance, C2C, O2I & CDT)- Definition of Roles & Responsibilities
- Customer Business Knowledge
- Workflows documented for C2C processes
- Track end to end order process (manually):

- Validate shortage and vendor compliance deductions- Identify and follow up on refusals
- Identify Root Causes & actions have been initiated Other activities include: participation and administration of operation and business partnering
- Performing customer Logistics analysis utilizing customer financial documentation, payment history and external (3rd party) data
- Interaction with local teams for approvals of customer credit limits and additional information requirements
- Analyzing and reviewing existing customer payment term change requests
- Active Participation of the FEED Principal Strategy and the DE&I initiative to the team.
- Active participation in the Continuous Improvement Process in order to identify opportunities of Simplification, Estandarization & Automation of the C2C processes. ( Process Mapping, Scripting and RPA/BOT´s)

**What do you need for this position**:

- Bachelor's Degree in Finance, Economic, Logistic & Administrative fields
- At least 1 to 3 years of experience in Finance or Administrative Areas
- At least 1 year of experience in C2C processes (Desired)
- Microsoft package & ERP (Desired)
- Strong oral and written communication in English

**Nuestro compromiso con la sustentabilidad**
Dado que la marca Colgate está presente en más hogares que cualquier otra, se nos presentan grandes oportunidades y nuevos desafíos a medida que trabajamos para integrar la sustentabilidad en todos los aspectos de nuestro negocio y para crear un impacto social positivo. Estamos decididos a posicionarnos para obtener un mayor crecimiento mientras que actuamos en función de nuestra Estrategia de sustentabilidad e Impacto Social para el 2025.

**Nuestro compromiso con la diversidad, la equidad y la inclusión**
Alcanzar nuestro propósito comienza con nuestro personal: garantizamos que nuestra fuerza labo

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