Amazon Account Manager

hace 2 meses

Iztapalapa, México AMZ Advisers A tiempo completo

**About Us**

**The role**:
We’re seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills.

**Responsibilities**:

- Maintain a portfolio that will gradually grow 5-10 clients and aim to hold a high retention rate
- Build long-lasting client relationships by clearly and concisely managing expectations
- Build and track KPIs for all accounts under personal client portfolio management
- Bi-weekly strategy calls with clients to communicate results and upcoming strategies
- Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations
- Reporting and strategizing account progress and action items
- Plan, implement and continuously optimize, or delegate advertising campaigns within Amazon’s Campaign Manager
- Plan and implement or delegate promotional plans and strategies
- Resolve or delegate for resolution of client account issues through troubleshooting and opening cases with Seller Support
- Work within software platforms such as Intentwise and Zonguru
- Work with other departments to accomplish overall, high level goals
- Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis
- Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or ‘blockers’ quickly through management so they can be resolved promptly to keep your tasks on track

**Qualifications**:

- BA in Marketing, Business Development, Management, or other related studies
- 2+ years with client account management
- 2+ years in digital marketing or eCommerce
- Any level of experience with Amazon Seller and or Vendor Central is preferred but not required
- Ability to build and maintain client relations
- Active listening and the ability to understand client needs
- Proactive, go-getter mindset who functions well within a team setting but can work independently
- Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies
- Strong time management skills and the ability to multi-task
- Ability and desire to learn new skills

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