Sales Support Representative

hace 2 semanas

Ecatepec, México Flowserve A tiempo completo

**Role Summary**:
The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.

**Responsibilities**:

- Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
- Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
- Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
- Generate high quality, on time, value priced proposals to facilitate order fulfilment.
- Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
- Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
- Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
- In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
- Receive in and compile weekly sales reports.
- Support 30 day/ quarterly sales forecast and monthly outlook processes.
- Proficiency in Microsoft Office package.
- Other duties as assigned.

**Requirements**:

- Industry experience related to pumps/rotating equipment.
- Experience with customer relationship management in the power generation and utility industries.
- Experience in Sales Force.
- Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
- Experience in pricing, contract review and ERP administration.
- BS or BA Degree in relevant field and / or 0-2 years relevant experience
- Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
- Willing to work 2 days at the week in Ecatepec, Estado de Mexico

**Skills**:
Customer focused with a results-driven mindset.
- Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
- Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
- Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
- Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.

**About Flowserve**:
Our history began over 200 years ago, and today Flowserve employs more than 15,000 associates in 300-plus locations around the world, including over 180 quick-response centers that provide aftermarket parts and services to customers. Flowserve offers more than 100 distinct pump models and a wide range of valve and seal products. Through our unmatched combination of products, engineering and aftermarket services, we help our customers achieve tangible business results: lower operating costs, optimized performance, prolonged equipment life, mitigated risks and higher productivity. Draw on our industry expertise to help address your most pressing challenges while reducing expenses, minimizing risk and maximizing performance.

  • Sales Support Representative

    hace 5 días

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Role Summary:The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales...

  • Sales Support Representative

    hace 5 días

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than...

  • Sales Support Representative

    hace 6 días

    Ecatepec de Morelos, México Flowserve Corporation A tiempo completo

    The security of your personal data is extremely important to Flowserve, that's why our recruiters will only contact you from an "" email address – and never from a personal email account. Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent....

  • Sales Support Representative

    hace 2 semanas

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Role Summary:The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales...

  • Sales Support Representative

    hace 5 días

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Role Summary:The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales...

  • Sales Support Representative

    hace 1 mes

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than...

  • Sales Support Representative

    hace 3 semanas

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than...

  • Sales Representative

    hace 2 meses

    Ecatepec, México AutoZone A tiempo completo

    **SUMMARY**: Cover and develop skills and operational functions in stores, providing support and service in the execution of activities of receipt, accommodation, front, cleaning of merchandise, sales floor and external and internal areas; as well as handling cash and cash registers **RESPONSIBILITIES**: - Cleaning of floor areas of sales, over stock, and...

  • Sales Representative

    hace 6 días

    Ecatepec de Morelos, México AutoZone A tiempo completo

    SUMMARY:Cover and develop skills and operational functions in stores, providing support and service in the execution of activities of receipt, accommodation, front, cleaning of merchandise, sales floor and external and internal areas; as well as handling cash and cash registersRESPONSIBILITIES: Cleaning of floor areas of sales, over stock, and service areas...

  • Sales Associate Ii

    hace 3 semanas

    Ecatepec, México American Standard A tiempo completo

    Visión general: Manages an assigned channel of distribution -with regional scope - to maximize sales revenues and meet business objectives for Central Region in Mexico **Responsabilidades**: Plan and implement sales activities with our most important customers in the region in order to meet company targets for retention growth and profitability, and to...

  • Sales Associate Ii

    hace 6 días

    Ecatepec de Morelos, México American Standard A tiempo completo

    Visión general:Manages an assigned channel of distribution -with regional scope- to maximize sales revenues and meet business objectives for Central Region in MexicoResponsabilidades: Plan and implement sales activities with our most important customers in the region in order to meet company targets for retention growth and profitability, and to contribute,...

  • Appointment Setter

    hace 1 semana

    Ecatepec, México LecsIT A tiempo completo

    About Us: LecsIT is a leading IT company based in Northern Indiana, dedicated to providing cutting-edge technology solutions and exceptional services to our clients. We pride ourselves on our commitment to innovation, reliability, and client satisfaction, making us a trusted partner for businesses in the region and beyond. Job Description: We are currently...

  • Leader, Marketing Latam Sales

    hace 2 meses

    Ecatepec, México American Standard A tiempo completo

    Visión general: The product manager is responsible of define strategic initiatives in its product category by analyzing critical market information and in alignment with US & Germany. Primary objective also is to identify new product marketing opportunities and specifications, as well as drive the coordination of the ongoing product development from concept...

  • Customer Service

    hace 6 días

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Role Summary: The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize...

  • Customer Service

    hace 3 semanas

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Role Summary: The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize...

  • Administrative Supervisor

    hace 2 semanas

    Ecatepec, México Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for...

  • Customer Service

    hace 1 mes

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than...

  • Customer Service

    hace 3 semanas

    Ecatepec de Morelos, México Flowserve A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than...

  • Sr Group Lead, Architect

    hace 2 semanas

    Ecatepec, México American Standard A tiempo completo

    Visión general: - Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. - Daily management of team member performance and provide guidance and feedback to ensure success and local market goal achievement. - Responsible for overseeing and...

  • Leader, Marketing Latam Sales

    hace 6 días

    Ecatepec de Morelos, México American Standard A tiempo completo

    Visión general:The product manager is responsible of define strategic initiatives in its product category by analyzing critical market information and in alignment with US & Germany. Primary objective also is to identify new product marketing opportunities and specifications, as well as drive the coordination of the ongoing product development from concept...