Collections Associate

**Position**:
Collections Associate

Arrow Electronics is looking for an experienced collections professional to join our team in Guadalajara This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.

What You'll Be Doing:

- Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution
- Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable
- Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
- Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis
- After 30 days in your role as Collection Analyst I you will have accomplished Knowledge of your portfolio dynamic and start developing your Credit Acumen. This is your opportunity to collaborate with experts in this field and increase your scope of knowledge in the Electronics Component Business with an industry leader, If you want to be on the front lines of change and have access to cutting edge tools, techniques and develop yourself in a corporate finance environment, then this role will be perfect for you and your career.
- The Skillset you will be acquiring throughout your first years will prepare you for further career development as we have growth opportunities within our field such as: Credit and Collection Analyst, Credit Analyst, Associate Managers, etc. and also become a valuable individual for other businesses within Arrow.

What We're Looking For:

- Typically requires an Economic/Admin related College Degree
- and 1-3 years of experience or High school graduate with equivalent related experience.
- Desirable to have related certification in finance/business etc.
- Strong negotiating abilities
- Excellent verbal and written communication; fluent in English
- Ability to work independently with little or no guidance
- Ability to build and maintain effective business relationships with clients
- Demonstrated experience and proficiency with Microsoft Excel

Even Better if You Have:

- Experience with Oracle or other ERP systems

What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 floating days
- Vision and Dental Insurance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Growth Opportunities, and more

Hiring Range/Hourly Rate:
$18,000-$22,000 monthly

**Location**:
MX-JAL-Zapopan, Mexico (Office) 47.5 Hrs

**Time Type**:
Full time

**Job Category**:
Accounting/Finance