Business Analyst

hace 3 semanas

Ramos Arizpe, México General Motors A tiempo completo

You will lead aspects of transformation and operations, at the business unit level and globally. You work largely within existing partnerships and networks to deliver pre-defined business objectives, while formally managing a team. Your role may also require working within an influence model.

**Additional Job Description**

The Data Performance and Insights office is under Global Business Solutions - People Services organization, is looking for a creative professional to join a multi-disciplined team who drive the opportunity identification and the solution design related with the management of high volumes of data. The continuous improvement thinking is always around the daily operations to be covered under this role. This includes the partnership with our stakeholders as a Matter Expert to provide right and timely answers to their requirements.

**Main Responsibilities (included but not imitated)**:

- Deliver ad-hoc and standard reporting support for global and local People Services Service Lines:

- Develop, maintains and supports a variety of reports or queries utilizing appropriate reporting tools.
- Assists in the development of standardized reports to meet ongoing operational reporting needs.
- Consult with local operations team to effectively evaluate data requirements and reporting needs.
- Support local reporting needs utilizing global standard reporting tools.
- Validate data integrity in system by running queries and analyzing data.
- Develops procedures, guidelines and documentation.
- Provides support including researching and resolving complex reporting problems, unexpected results or process flaws; recommends solutions or alternate methods to meet requirements.
- Assist People Services teams to use available dashboards or existing reports, promoting a self-service GM culture.
- Be a point of contact for self-service reporting related questions or queries.
- Identify data irregularities and work with People Services teams and global continuous improvement team to correct.
- Provide valuable and accrued insights to leadership, to support the decision-making process.
- Provide expertise on development and implementation process of the new reports / Dashboards.

**Knowledge**:

- Databases management knowledge is required or experience managing and/or consolidating large excel or text files, Analytics, Microsoft Excel expertise.
- Power BI expertise, Application of problem-solving techniques and Project Management knowledge.
- Preferred but not mandatory: KNime, SQL.
- Advanced or fluent English level, Preferred but not mandatory: Spanish & Portuguese

**Skills**:

- ** Accountability/Integrity**: Willingness to take personal accountability to resolve an initiator's concern. Ability to work collaboratively with appropriate stakeholders to determine and deliver the appropriate solution for a given situation.
- ** Communication Skills**: Proven ability to use correct grammar, pronunciation and clearly speak and write the language required by the position. Must possess active listening skills, communicate using appropriate conversation style and demonstrate telephone etiquette.
- ** Empathy**:Acts as an advocate for the requester/initiator.Displays a clear interest in providing good service and solving problems.Can convey this strong inclination in both written and spoken communications with initiators.Friendly and conversational.
- ** Self-Motivated**:Must be able to complete multi task in a busy environment. Able to work independently and with other team members. Needs to be an assertive individual with high energy to be able to expeditiously resolve employee's concerns.
- Results Oriented: Ability to work under pressure
- Ability to navigate among all systems involved

**About GM**

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Diversity Information**

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or

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