Customer Facing Coordinator

hace 1 mes


Ciudad de México Nestle A tiempo completo

Coordinador Costumer Facing

Tiempo Completo

CDMX

Licenciatura en áreas Económicas Administrativas, Ing. Industrial o afines.

**Misión**

Coordinar, analizar, gestionar y controlar el proceso de Order to Cash (desde el ingreso del pedido, facturación y liquidación), en los Centros de Distribución a su cargo, buscando satisfacer las expectativas de los clientes al menor costo posible.

**Principales actividades**
- Garantizar el Correcto Flujo del Order To Cash (OTC) y Claims Returns & Refusals (CR&R) mediante mediciones, controles y gestionando con áreas involucradas (Ventas, Almacén, Transportes, Calidad y Clientes), para asegurar entregas completas y oportunas a fin de satisfacer los requerimientos de los clientes en tiempo y forma.
- Asegurar el correcto flujo y aplicación de las devoluciones y rechazos con el objeto de que se generen las notas de crédito correspondientes para el cliente en tiempo y forma para su liquidación.
- Coordinar con las diferentes áreas (Ventas, Almacén, Transportes, Calidad y Clientes) la implementación de planes de acción específicos para la disminución de rechazos y correcta aplicación en devoluciones.
- Dar seguimiento a la oportuna recuperación de evidencias de entrega con los requisitos definidos y su registro para liquidación, así como el envío de documentos al área correspondiente para garantizar la cobranza oportuna.
- Consolidar un equipo de trabajo de alto desempeño, mediante su selección, capacitación, desarrollo, con la finalidad de asegurar el cumplimiento de los objetivos del área en el corto, mediano y largo plazo.

**Lo que te hará exitoso**
- Experiência Mínimo 2 años en Áreas de Servicio a Clientes o Supply
- Paquetería Office - Avanzado
- SAP - Intermedio
- Inglés - Avanzado



  • Ciudad del Carmen, México Schlumberger A tiempo completo

    **Customer Engagement Coordinator** **Ciudad del Carmen, Campeche, Mexico** The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer...


  • Ciudad de México Nestlé SA A tiempo completo

    Pulse Tab para ir al enlace Ir directamente al contenido Propósito de la posición: Coordinar la disponibilidad de producto entre los negocios de Nestlé y sus clientes, minimizando los agotamientos y el sobre-inventario con la finalidad de incrementar las ventas y garantizar la satisfacción de los consumidores finales. Conocimiento y experiencia...


  • Ciudad Juarez, México ILC DOVER-INDUSTRIAS GRAYLING DE MÉXICO A tiempo completo

    **ILC DOVER-INDUSTRIAS GRAYLING DE MÉXICO** **Solicita**: **Customer Service Coordinator** **Descripción y Requisitos** **Job Summary**: The Customer Service Coordinator ensures that our customers’ orders are processed appropriately. They monitor the progress of the order from intake through delivery and may participate in customer follow-up...

  • Account Coordinator

    hace 1 mes


    Ciudad Juarez, México Electro Componentes de México S.A. de C.V. A tiempo completo

    Electro Componentes de México por crecimiento se encuentra en búsqueda del mejor talento para Account Coordinator (Customer Service) El **Account Coordinator (Customer Service)** se encarga del mantenimiento y la comprensión de las demandas de los clientes, la gestión de los envíos de los clientes y la comunicación en torno a las áreas que afectan a...


  • México AptarGroup, Inc. A tiempo completo

    **Date**:Apr 24, 2024 **Location**: El Marques Queretaro, Querétaro, MX, 76246 **Company**:Aptar Group Notice of Job Opportunity **NA Customer Facing Quality Engineering Manager** Location: Queretaro, MX Reports to: NA Supply Chain Director **_Posting Date: April 19 2024 Closing Date: May 3, 2024_** **Who we are** At Aptar, we use insights, design,...


  • México HIRING SPACE SC A tiempo completo

    Automotive company located in the northern peripheral zone requests: Logistics and customer service coordinator. Education: Industrial engineering, mechatronics, logistics, administrative mechanics or related. **Experience**: - Advanced English - Inventory management - Negotiation skills - Direct contact with the automotive customer. Aim: - Ensure...

  • HR Coordinator

    hace 1 mes


    México EPL MCR S.A. DE C.V. A tiempo completo

    EPL Corporation is looking for talent to be part of a multidisciplinary team, specialized in consulting. HR Coordinator Mission of the HR Coordinator: Implement and develop HR policies throughout the corporate to secure excellent customer service and effective department operations. **Responsibilities**: Enforces the observance of policies throughout the...

  • Account Coordinator

    hace 1 día


    Ciudad Juarez, México Electro Componentes de México S.A. de C.V. A tiempo completo

    **Job Summary**: The main objective of the Account Coordinator is to provide customer support to a set list of customer accounts. The AC has three main focus areas: 1) maintenance and understanding of customer demands 2) managing customer shipments and 3) managing communication around areas that impact demand and/or shipmentsmmary. **Education /...

  • Project Coordinator

    hace 9 horas


    Ciudad de México CBG A tiempo completo

    CBG is a leading localisation company with more than five decades of experience. Operating throughout the world, we are now starting operational activities in Mexico to serve our clients in Canada, Mexico and the United States. To strengthen our team, we are now looking for a Project Coordinator to manage different process phases of localisation projects...

  • Groups Coordinator

    hace 2 semanas


    Ciudad de México Hilton Worldwide, Inc. A tiempo completo

    Job Description - Groups Coordinator (HOT0AMLR) Job Description Job Number: Groups Coordinator ( Job Number: HOT0AMLR ) Work Locations Work Locations : Double Tree by Hilton Mexico City Santa Fe Calle 3 No. 55 Mexico City 1219 A Groups Coordinator will ensure the effective coordination and administration of all group room bookings, as per the...

  • Global Customer Care

    hace 2 semanas


    Ciudad de México Ciena Corporation A tiempo completo

    Please navigate the suggestions using the tab key Enter Location Refine your search Category Data Analytics ( 3 ) jobs Finance, Accounting & Audit ( 1 ) job Global Customer Care ( 16 ) jobs Global Services ( 3 ) jobs IT ( 13 ) jobs Interns, Students & Temporary ( 11 ) jobs Learning ( 1 ) job Legal ( 1 ) job Marketing & Communications ( 3 ) jobs ...


  • Ciudad Juarez, México BMP TECHNOLOGIES MEXICO A tiempo completo

    **BMP TECHNOLOGIES MEXICO** **Solicita**: **Customer Service Coordinator** **Descripción y Requisitos** **SUMMARY** Interfaces with customers to provide comprehensive customer account management, focusing on service by performing the following duties. Coordinates all activities involved with identifying, ordering, and scheduling the company’s...

  • Groups Coordinator

    hace 1 mes


    Ciudad de México Hilton A tiempo completo

    A Groups Coordinator will ensure the effective coordination and administration of all group bedroom bookings, as per the group reservations procedure. **What will I be doing?** As Groups Coordinator, you will ensure the effective coordination and administration of all group bedroom bookings, as per the group reservations procedure. Specifically, you will...

  • Marketing Coordinator

    hace 2 meses


    Ciudad de México Within A tiempo completo

    About the Role: The Marketing Coordinator role is designed to train you comprehensively across the most commonly used digital marketing platforms, such as Facebook and Google, while also giving you experience with data reporting & analytics. Career Path: If a Marketing Coordinator clearly demonstrates this proficiency, and proficiency in verbal...

  • Logistics Coordinator

    hace 2 días


    Ciudad de México HAYS A tiempo completo

    Renamed international sugar manufacturing company is looking for his new Logistics Coordinator. Your new company Renamed international sugar manufacturing company based in Mexico City. Location Mexico City | Hybrid work. Your new Role As Logistics Coordinator you will be responsible for overseeing the warehouse, transportation and distribution...


  • Santiago de Querétaro, México Aptar A tiempo completo

    Notice of Job Opportunity NA Customer Facing Quality Engineering Manager Location: Queretaro, MX Reports to: NA Supply Chain Director *To be considered for this position, you must submit your resume in English, as well as demonstrate proficiency in speaking, reading and writing in English Who we are At Aptar, we use insights, design,...


  • Ciudad de México Within A tiempo completo

    About the Role: The Digital Marketing Coordinator role is designed to train you comprehensively across the most commonly used digital marketing platforms, such as Facebook and Google, while also giving you experience with data reporting & analytics. Career Path: If a Digital Marketing Coordinator clearly demonstrates this proficiency, and proficiency...

  • Proposal Coordinator

    hace 6 días


    Ciudad de México Zendesk A tiempo completo

    **Who we are**: **Zendesk helps companies build better relationships with their customers. We do this by focusing not only on our phenomenal products and our partnerships with our customers, but also on building our outstanding teams! As our Sales organization continues to grow we also need to grow our pre-sales organization to keep up with the demand for...


  • Ciudad de México, Ciudad de México Sagan A tiempo completo

    Job Title: Client Success Coordinator - LatamLocation: Remote (PST Timezone)Work Schedule: Monday - Friday, 9 AM to 6 PM PSTRole Overview : Join our team as a Client Success Coordinator, where your primary focus will be on outbound calling and client engagement, rather than sales. You'll be responsible for following up with existing clients, answering their...


  • Ciudad de México Nestlé SA A tiempo completo

    Pulse Tab para ir al enlace Ir directamente al contenido Años de experiencia : 2 a 1 años en atención al cliente, conocimiento de cadena suministro. Objetivo: Coordinar la disponibilidad de producto entre los negocios de Nestlé y sus clientes, minimizando los agotamientos y el sobre-inventario con la finalidad de incrementar las ventas y garantizar...