Customer Service Agent/ 2 Day Off/ Horario

_Advanced english skills required_ - This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** 1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS 2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN 3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS 4....

_This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** *QUALIFY, SCREEN AND ROUTE CALLS FROM PROSPECTIVE STUDENTS AND APPLICANTS IN A TIMELY AND ACCURATE MANNER. *UPDATE STUDENT ACTIVITY AND COMMUNICATION INTO CRM DATABASE WITH HIGH QUALITY AND ATTENTION TO DETAIL. *WARM TRANSFER PROSPECTIVE STUDENTS TO ASSIGNED ADMISSION...

Overall responsibility: To ensure all complaints are acknowledged in a timely manner and maximize customer satisfaction. Areas of responsibility: Provide exceptional customer support Inputting all complaint information into the complaint system. Documentation of collector pro Handle complaints and all communication with our customers in accordance with the...

**Requirements**: 1 YEAR+ OF CUSTOMER SERVICE EXPERIENCE 1 YEAR+ AUTOMOTIVE INDUSTRY (PREFERRED) HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED BILINGUAL SPANISH/ ENGLISH REQUIRED STRONG COMPUTER SKILLS **Responsabilities**: BUILDS AND MAINTAIN BUSINESS RELATIONSHIP WITH CLIENTS BY PROVIDING PROMPT AND ACCURATE SERVICE TO PROMOTE CUSTOMER LOYALTY. ENSURES...

With years of experience, Sunwise Energy is a company offering turnkey renewable energy solutions to its clients. Sunwise Energy integrates all the aspects of solar sales and installations in house to offer and guarantee the best quality of service and maintenance to its customers. Survey, Design, Permitting & Engineering, Financing, Installation. In your...

The Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...

**We are hiring Customer Service specialist** Requires: **TWO YEARS’** EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD - EXCELLENT CUSTOMER SERVICE SKILLS - ADVANCED ENGLISH - PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.) - HIGH SCHOOL DIPLOMA OR EQUIVALENT Activities: - MONITOR DAILY GPS REPORTS - REPORT OUT AS REQUIRED BY THE DEPARTMENT -...

_Advanced english skills required_ - This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** 1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS 2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN 3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS 4....

**RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...

**RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...

With years of experience, Sunwise Energy is a company offering turnkey renewable energy solutions to its clients. Sunwise Energy integrates all the aspects of solar sales and installations in house to offer and guarantee the best quality of service and maintenance to its customers. Survey, Design, Permitting & Engineering, Financing, Installation. In your...

**Customer service** **MAIN RESPONSIBILITIES**: - Prepare quotes requested by clients - Customer Support - Order management - Product request and shipment - Attention to customer visits **KNOWLEDGE, SKILLS AND ABILITIES**: ** NATIVE OR ADVANCE ENGLISH ESSENTIAL** - MS Office skills (EXCEL) - Mathematical abilities - Organized - Communication skills -...

**Vacante para la empresa J&W CONSULTORES en los periodistas - Zapopan, Jalisco**: **Customer service**: Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda de**Customer service-Inglés 70%.** $21.000 mensual nominal. $2.100 bono de asistencia. $2.100 bono de...

SOLICITAMOS PERSONAL BILINGUE CALL CENTER !! CUSTOMER SERVICE **Job Types**: Full-time, Permanent **Salary**: From $18,500.00 per month Idioma: - Inglés (Obligatorio)

_This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** ~RECEIVE INBOUND CALLS FROM DEALERSHIPS ~COMPARE CUSTOMER'S INFORMATION TO THEIR CREDIT REPORT. ADJUST APPLICATIONS. ~DETERMINE CUSTOMER CREDITWORTHINESS BY STUDYING CUSTOMER CREDIT APPLICATION ~IDENTIFY AND ESCALATE CREDIT DECISIONS THAT REQUIRE MANAGEMENT REVIEW ~SUPPORT THE...

**Profile**: - High School Diploma or equivalent - Two years’ experience in customer service or related field - Excellent customer service skills - Bilingual English/Spanish **is a must** **Responsibilities**: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed...

_ADVANCED ENGLISH SKILLS REQUIRED_ - HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_ - COLLECTIONS EXPERIENCE REQUIRED_ - **RESPONSIBILITIES **_Making outbound calls on delinquent accounts Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts Out for repossession reviews Skip tracing Loan Hardship Reviews Making...

Develop and implement quality assurance processes and procedures for our customer service team. - Conduct regular audits of customer service representatives' performance and provide constructive feedback for improvement. - Collaborate with the training department to identify training needs and develop training materials related to customer service quality. -...

**Trabaja en sitio con prestigiosa empresa extranjera!** Beneficios: Excelentes bonos adicionales Salario competitivo Vales de despensa adicionales Estacionamiento gratuito Beneficios de ley 2 días de descanso Crecimiento laboral PTO Days **Perfil**: Inglés avanzado Preparatoria concluida Disponibilidad completa de horario Beneficios: 16,500...

**QUALIFICATIONS**: - 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED. - KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM...