Front Office Supervisor
hace 3 semanas
A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.
**What will I be doing?**
As Front Office Supervisor Intern, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise the efficient operations of reception including check in/out procedures
- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
- Demonstrate a high level of customer service at all times
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Work with your Manager to identify a specific project to complete during your internship placement
**What are we looking for?**
Front Office Supervisor Interns serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer-focused industry
- Desire to progress within the Hospitality industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous supervisory experience
- Previous experience in the hotel industry
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Assistant Front Office Manager
hace 4 semanas
Puerto Vallarta, México Hilton A tiempo completoAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...
-
Assistant Front Office Manager
hace 1 semana
Puerto Vallarta, México Hilton A tiempo completoAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...
-
Assistant Front Office Manager
hace 3 semanas
Puerto Vallarta, México Hilton A tiempo completoAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...
-
Front Desk Supervisor
hace 4 semanas
Puerto Vallarta, México Hilton A tiempo completoA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
-
Front Office Agent
hace 4 semanas
Puerto Vallarta, México Hilton A tiempo completoFront Office Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
-
Assistant Front Office Manager
hace 1 semana
Pto Vallarta, Jalisco, México Hilton A tiempo completoAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...
-
Assistant Front Office Manager
hace 2 semanas
Pto Vallarta, Jalisco, México Hilton A tiempo completoAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...
-
Front Office Agent
hace 4 semanas
Puerto Vallarta, México Hilton A tiempo completoA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Supervisor-front Desk
hace 1 semana
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** 24044964 **Job Category** Rooms & Guest Services Operations **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments...
-
Supervisor-housekeeping
hace 1 semana
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** 24081622 **Job Category** Housekeeping & Laundry **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being...
-
Supervisor-housekeeping
hace 1 semana
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** 23140441 **Job Category** Housekeeping & Laundry **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...
-
Supervisor-housekeeping
hace 1 semana
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** 22216734 **Job Category** Housekeeping & Laundry **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...
-
Supervisor-Housekeeping
hace 1 semana
Puerto Vallarta, México The Westin Resort & Spa, Puerto Vallarta A tiempo completoJob Number 24081622Job Category Housekeeping & LaundryLocation The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...
-
SUPERVISOR DE RECEPCIÓN
hace 3 semanas
Puerto Vallarta, Jal., México Tafer Hotels & Resorts A tiempo completoTAFER Hotels and Resorts actualmente está buscando a su próximo/a Supervisor de recepción para nuestros Hoteles en la región Vallarta Distribuir y supervisar todas las actividades necesarias para la correcta administración y operación del departamento de acuerdo a los estándares establecidos, para la satisfacción de todos los huéspedes al hacer su...
-
Supervisor/a Mkt in House
hace 4 semanas
Puerto Vallarta, México Meliá Hotels International A tiempo completoManejo de paquetería office Deseable experiência en CLUB Vacacional Trabajo bajo por comisiones
-
Av Technician Supervisor
hace 4 semanas
Puerto Vallarta, México Hilton A tiempo completoAn AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions. **What will I be doing?** As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an...
-
Ejecutivo Junior
hace 4 semanas
Puerto Vallarta, México Cervecería los Cuentos A tiempo completoSupervisor operativo de almacén y distribución RESPONSABILIDADES - Carga y descarga de mercancia - Control y organización de almacen PV - Registro de entradas y salidas - Soporte tecnico y mantenimiento de dispensadores de la empresa - Reparto de mercancia en alrededores del corporativo o rutas asignadas - Distribuye y moviliza materiales y equipos...
-
Supervisor/a de Recepción
hace 4 semanas
Puerto Vallarta, México Meliá Hotels & Resorts A tiempo completoSerás responsable de asegurarse de la correcta operación diaria, aplicación de procedimientos de trabajo, políticas de servicio y atención a huéspedes, al igual que supervisar el trabajo de los recepcionistas, darle solución a las quejas y cubrir al gerente de recepción cuando éste no se encuentre. Funciones principales - Leer bitácora...
-
Encargada de Lavanderia
hace 4 semanas
Puerto Vallarta, México TAFER RESORTS A tiempo completoEn **Hotel Garza Blanca** tenemos una nueva oportunidad para ti, pasa a formar parte del mejor grupo hotelero de la región como **SUPERVISOR DE LAVANDERIA.** **¡POSTULATE CON NOSOTROS!** **Indispensable radicar en Puerto Vallarta**, ofrecemos alojamiento y apoyo con recolocación. **Requisitos**: - Experiência en la posición. - Manejo de office 365. -...
-
Supervisor-Housekeeping
hace 6 días
Pto Vallarta, Jalisco, México Westin Hotels & Resorts A tiempo completoPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate...