Field Application Engineer

hace 4 semanas

Guadalajara, México Nordson A tiempo completo

At Nordson Electronics Solutions we have big goals, an innovative spirit, and a vision to become the preferred partner to electronics manufacturers worldwide. If you believe in big goals, consider joining our team to help solve reliability challenges for the world's largest semiconductor, printed circuit board, and precision assembly manufacturers. Our fluid dispensing and surface treatment solutions help make reliable electronics an everyday reality - from mobile devices to the Internet of Things to self-driving vehicles, life-saving medical equipment, and beyond.

**Job Summary**

**Essential Job Duties and Responsibilities**
- Coordinate activities and information with Sales as a participant in the Customer Team process.
- Lead critical escalation and be able to manage customer expectation and drive factory teams to deliver timely support.
- Define and drive customer requirements for existing or evaluation products based on technical intimacy with the customer.
- Adopt creative approach when facing challenge, bring enthusiasm to exploring the unknown in new technology.
- Conducts technical reviews to understand and interpret customer RFI/Q expectations, participates with commercial team to execute responses to customer.
- Self-directed, requiring mínimal direct supervision.
- Participates in customers’ various equipment improvements teams, ramp teams, equipment down escalation meetings, safety meetings, management reviews, and other focused meetings.
- Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
- Other duties may be assigned as required

**Education and Experience Requirements**
- Requires a BS/E degree.
- Requires the use of disciplined engineering principles and practices.
- 5 - 7 years of relevant experience.
- Experience with dispense equipment and process, electronics manufacturing equipment and field/sales process experience a plus

**Preferred Skills and Abilities**
- Bilingual Spanish/English, as work is based primarily in Mexico
- High technical acumen with ability and curiosity to learn new skills and technologies.
- Excellent communication skills, both written and oral
- Analytical, inquisitive with experience in problem resolution, and cross-group collaboration
- Strong time management and delegation skills
- Good problem-solving skills and the ability to think creatively and critically.

**Working Conditions and Physical Demands**

**Office environment. **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to talk or hear, frequently required to stand, walk, sit, use hands and fine finger manipulation, reach with hands and arms, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds with assistance. The employee is frequently exposed to moving mechanical parts, and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions. The noise level is usually moderate cubicle environment or moderate to noisy manufacturing environment.

**Travel Required**

Estimated 50%-75%

LI-CL

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