Order Management Specialist
hace 3 semanas
**Order management specialist(Order processing)**
- Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo.
- Revisar constantemente Sales Force para detectar y darle solución a los casos de transferencias, RMA’s y órdenes de venta. Las transferencias son realizadas por medio del programa AUTO. Los RMA’s, así como órdenes de venta son generados en Oracle.
- Se encarga de crear números de serie por medio de Install Base de Oracle, para equipos que no tienen visible el número de serie.
- Dar soporte a clientes en el manejo de cuentas por medio de la página web de la compañía. Guiándolo y entrenándolo para hacer transacciones como RMA’s/órdenes y transferencias en el mismo portal.
- Dar recepción y manejo de órdenes de venta RMA.
- Seguimiento a la recepción y manejo de órdenes de venta RMA.
**Requisitos**
- Carrera profesional o trunco
- Experiênciamínima de 2 años en puesto similar.
- Inglés Avanzado.
- Manejo de CRM, Oracle / Sales force
Tipo de puesto: Tiempo completo
Horario:
- Diurno
Experiência:
- SAP: 2 años (Deseable)
- Salesforce: 2 años (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial
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