Client Integrations Manager

hace 6 días


Desde casa, México Arcus A tiempo completo

**About the company**:
Arcus’ leading Payments Platform is focused on building the next generation of payment solutions and enabling any business to launch and offer them across LatAm. More than 90 of the Mexico’s largest and most innovative companies including Rappi, Uala, Amazon, Santande, trust the Arcus’ Platform to send or receive payments. Arcus is part of Mastercard (NYSE MA) and was born in Sillicon Valley as part of Y-Combinator and backing from Andreessen Horowitz, Citi Ventures, HOF Capital, Ignia and others.

**In this role you will**:

- Own the end-to-end technical API integration and onboarding process for new clients
- Recruit, develop, and lead a team of Integration Engineers and Onboarding Specialists that will act as first point of contact with new clients
- Develop both the long-term vision, strategy, and OKRs for the team and manage day-to-day operations
- Identify and suggest process and technology opportunities which will improve the business model, service offering to customers and drive internal efficiencies
- Engage deeply with Product, Engineering and Sales teams to incorporate user feedback and appropriately advocate for the needs of our largest and most complex customers

**Who are we looking**:

- Hands-on technical experience with modern web technologies, API’s (REST) and programming languages (JavaScript, Python, etc).
- Experience working with customers as well as demonstrated energy, enthusiasm, and passion for making customers thrive
- Clear and personable communicator of technical concepts, both orally and in writing, to both technical and non-technical audiences.
- Proven ability to operate in a collaborative cross-functional team environment, providing thought leadership to help drive consensus and reach key decisions.
- People management experience of a technical team in the Professional Services organization or a similar customer facing team is a big plus
- Ability to understand HTML/CSS, JSON, XML files
- Fluent in english & spanish

**To apply**:



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