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Spanish English Bilingual Medical Scheduler and

hace 1 mes

Desde casa, México Atlanta Pediatric TherapyApplied Pediatrics A tiempo completo

**Overview**:
**Position 1: Medical Scheduler and Interpreter Job Description**
- Welcomes patients and visitors on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
- Keeps patient appointments on schedule by notifying provider of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties and answering patients’ questions while translating the sessions to patients' parents.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining the confidentiality of medical and personal information.

**Position Schedule: MUST BE ABLE TO WORK SCHEDULE BELOW**
- **Full-time**_

40 hours per week 10:30 am-7 pm, (M-TH) Fridays 9 am-5:30 pm (Eastern Standard Time)

**Daily Tasks**:

- Specific Duties:_
- Schedules new patients for evaluations and ongoing appointments
- Translates for therapy treatment sessions and assessments virtually
- Places phone calls to patient families to collect medical history, schedule preferences, and other necessary information
- Cultivates and maintains strong partnerships with other healthcare providers to support referral business
- Faxing prescription requests and collecting patient documents from pediatricians
- Obtains and records all new patient information
- Requests relevant documentation from pediatricians, psychologists, schools, and parents
- Contacts insurance companies to ensure prior approval requirements are met
- Schedules new patients for evaluations and first-time visits
- Translates for therapy treatment sessions and assessments
- Precisely records data in EMR software

**Qualifications**:

- Must be bilingual (fluent in Spanish and English); both verbal and written skills are required
- Expert relationship builder and customer service skills, building sustainable relationships of trust through open and interactive communication
- Strong attention to detail; ability to achieve thoroughness and accuracy when accomplishing all tasks
- Active problem solver; ability to identify issues and create immediate resolutions without oversight
- Possess (or willing to learn) full knowledge of HIPAA guidelines and current federal/state laws regarding the release of health information and confidentiality
- Some colleges preferred; 1-4 years
- Drug-free environment
- Must pass a background check

**Position 2: Marketing Coordinator**

**About us**:
Applied Pediatrics/Atlanta Pediatric Therapy has been staffing school districts, locally, and all over the US for almost 20 years. We pride ourselves in having a top-notch, multi-disciplinary, collaborative team of therapists working in all three settings throughout the Atlanta Metro Area. Our oldest division, Early Intervention/Home Therapy, has been providing multidisciplinary therapy services in the natural environment since 2002. We have been running our outpatient clinics since 2008, with plans to grow our footprint over the next few years. Applied Pediatrics contracts with all of Atlanta Metro Schools and surrounding areas. Applied Pediatrics also contracts with many schools across the US. We offer excellent growth and advancement opportunities foster a compassionate and fun culture and seek employees who want the same.

**Summary**:
The primary focus of the Marketing Coordinator is to build strategic alliances on behalf of Applied Pediatrics with targeted Speech Language Pathologists, Occupational Therapists, Physical Therapists, Special Education Teachers, BCBAs, RBTs and paraprofessionals, key businesses, and other referral organizations. The goal of building these relationships is to expand awareness of Applied Pediatrics offerings and competitive differentiators. Success for Marketing Coordinator will be measured by the number of strategic alliances that are built and a direct increase in the number of school contracts closed from the target referral sources.

**Schedule**:Monday - Friday 8:30 am to 5:00 pm EST

**Job Type**: Full-time

**Essential Duties & Responsibilities**:

- Understand the Applied Pediatrics brand and offerings comprehensively.
- Work with the Accounts Manager and Vice President of Recruiting to develop a strong strategic alliance contact database.
- Develop relationships with school contacts Special Education Directors, Special Education Coordinators, etc. (decision makers), and universities to understand their needs and acquaint them with Applied Pediatrics.
- Build trust in and preference for Applied Pediatrics as the top-of-mind referral by referring other school clients or students.
- Help organize educational seminars to referral sources with the marketing team.
- Create opportunities to network at job fairs with state universities.

**Qualifications**:
To perform this job successfully, an individual must be able to perform e

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