Customer Quality Engineer
hace 1 semana
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
**Ensure compliance in time and relevance of the response to quality incidents with customers**
- **Quick response**
- **Root-cause analysis**
- **Corrective actions**
- **Prevention**
- **Incident closing**
- **Coordinar los equipos (UAPs) a cargo del análisis de dichos incidentes**
- **Ser responsable de abrir los incidentes en VIM (Valeo Incidents Management), asignarlos a al líder del análisis., y supervisar el cumplimiento en tiempos de cada etapa (Stage 1 a 5).**
- **Conocer/Aplicar las herramientas de resolución de problemas de Valeo: PDCA-FTA**
- **Reportar y dar seguimiento a los incidentes con cliente en el QRQC de planta**
- **Retar los análisis en QRQC de planta y participar a su validación**
- **Ser adaptable a cualquier cliente y sus herramientas de resolución de problemas: 8D, 6 panel, PPSR, DDW (GM, Ford, Nissan, Jatco)**
- **Coordinar actividades de los Ingenieros residentes en plantas de cliente**
- **Coordinar sorteos en plantas de cliente & RMAs (Return Material Authorization)**
- **Coordinar las visitas de clientes en planta: Agenda, asistencia y preparación de los miembros claves de la agenda**
- **Support project teams to validate implementation of changes with clients.**
- **Ensure to follow and make known the specific requirements of the client.**
- **Ensure the use of the tools of the client portals to monitor quality requirements**
- **Ensure the use of the tools of client portals to monitor quality requirements and quality system, in addition to publicizing changes and updates for the management of other activities through the system**
- **Follow-up and monitoring of client scorecards, to guarantee the improvement or decrease behavior of the client to support with action plans the steps to follow to recover the correct qualification with the client**
- **Reporting reports of sweepstakes inspections defined in customer plants to ensure monitoring and follow-up with the client.**
- **Attend all the standard meetings defined by the client for the global monitoring of the site's networks**
- **Confirm and review non-quality costs with clients.**
**Education**:Engineer Degree (Industrial, Mechanics or similar)**
**Experience**:5 years in least in contact with process and customers or quality process**
**Language**:English Mandatory**
**Job**:
Customer Quality Engineer
**Organization**:
Site Quality PTS
**Schedule**:
Full time
**Employee Status**:
Regular
**Job Type**:
Permanent contract
**Job Posting Date**:
2023-06-20
- Join Us _
- Being part of our team, you will join: _
- _one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development _
- _a multi-cultural environment that values diversity and international collaboration _
- _more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth _
- _a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development _
- More information on Valeo: _
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