Payments Specialist Sr

hace 2 meses


Desde casa, México Boletia A tiempo completo

**Payments specialist Sr.**

**Acerca de Boletia**

Boletia es una plataforma digital para la venta de tickets y realización de eventos híbridos. Actualmente, nos estamos enfocando en migrar hacia un modelo centrado en el asistente a eventos, donde a través de automatización e inteligencia artificial podamos ayudar a nuestros organizadores con herramientas que les inspiren y hagan exitosos, al tiempo que buscamos ofrecer experiências únicas e innovadoras a sus asistentes, más allá de la venta de tickets.

En casi 10 años en el mercado nos hemos consolidado dentro del top 10 de las boleteras más importantes de México: más de 5 mil organizadores de eventos con más de 30 mil eventos vendidos a más de 2.5M de asistentes únicos así lo atestiguan.

**Acerca del Rol**

Es el responsable principal junto con el director de pagos, de la iteración de los modelos de prevención de fraude que se montan en las plataformas encargadas de ello, la adecuación e implementación de estrategias enfocadas en mejorar tanto la aceptación de la plataforma y habilitación de las mejores metodologías de cobro, así como la cobertura de las ventanas de ilegalidad que puedan existir en dichos métodos de cobro y monetización del negocio.

**Tu día a día**
- Aumentar la eficiencia de los modelos de prevención de fraude con base en modelos estadísticos que detonan reglas en nuestro decision maker
- Aumentar la aceptación de los porcentajes de aceptación de tarjeta no presente.
- Disminuir los porcentajes de contracargos perdidos sobre el GMV general del negocio con base en revisión manual y generación de reglas.
- Eliminando los eventos no legítimos de la plataforma, mejorando la reputación de la plataforma.
- Diseñando procesos que mejoren el BAU del área, generen impacto en métricas claves de la compañía.

**Beneficios**
- Ser parte de una cultura de mejora continua
- Sueldo competitivo
- Trabajo remoto
- Prestaciones de ley
- Seguro de gastos médicos mayores, de vida y funerarios
- Apoyo para pago de internet
- Aprendizaje constante
- Beneficios empresariales
- Clases de inglés, total pass y plataforma de bienestar emocional

**¿Qué buscamos?**
- Al menos 5 años de experiência en áreas de prevención de lavado de dinero en banca o prevención de fraude en E-Commerce.
- Experiência en herramientas y/o lenguajes como:
MySQL, Excel, Tableau o similares.
- Experiência en Business Intelligence.
- Skills de reporting
- Customer drivenness

**Habilidades**
- Alta capacidad para informar de forma contundente y sintetizada para distintos tipos de audiencias.
- Alta capacidad de influencia en las personas.
- Excelente comunicación verbal y escrita en inglés y español.
- Generación de reportes/dashboards de KPIs.
- Dominio de herramientas de análisis de datos (Tableau, Metabase, Power BI o similares)
- Metodología de trabajo orientada a pruebas e iteración.
- Pensamiento altamente numérico y analítico.
- Alto nível de estructura y organización.
- _Mindset_ altamente competitivo.
- Atención al detalle.
- Orientación a servicio.
- Alto nível de empatía.
- Adaptabilidad.
- _Tech Savvy_.
- Liderazgo en equipos de alto performance.



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