CRM Support Specialist Sr
hace 5 meses
DEINTEC es una empresa de consultoría 100% Mexicana, especializada en Tecnología Informática que está en la búsqueda de los más talentosas y apasionadas personas en IT.
Descubre a continuación la vacante que tenemos para ti
**CRM Support Specialist Sr**
- Escolaridad: Carrera en computación o afín
- Disponibilidad: Inmediata
- Idioma: Inglés CONVERSACIONAL AVANZADO
- Experiência mínima: +4 years
**Ofrecemos**:
- Atractivo sueldo + Prestaciones superiores a las de Ley
- Laborando de Lunes a Viernes
- Zona de trabajo: Remoto. Si vives en CDMX o Edo. Mexico es híbrido.
- Tiempo: Indeterminado
**Purpose of the position**
The CRM Support Specialist Jr will be responsible for the development, maintenance and support of reports and dashboards in the different reporting tools within the company´s toolbox: PowerBI and MS D365. Also, D365 Technical support.
This will involve working with stakeholders to identify requirements, proposing, and implementing solutions, hands-on development to integrate data sources, validating report accuracy and participating in the ongoing maintenance of the system.
As a CRM Support Specialist Jr, you should have sound knowledge in Dynamics CRM entities, workflows, configurations, reporting, dashboards and security model and you will be working alongside the Business team to come up with design, visualizations, reports, ad-hoc analysis of issues, enhancements. Ensuring that all documentation is completed, best practices are set and adhered to.
**Principal responsibilities**
- Interact with clients to understand business requirements
- Develop and maintenance new and current Reports
- Develops and manages reports and dashboards in the different reporting tools within the company´s toolbox: PowerBI(P) and MS D365(M).
- Building and configuring CRM forms, views, and workflows
- Estimating the completion of tasks
- Designs and Develops Visualizations and ad-hoc Data Analytics solutions to support the Business areas.
**Required critical behaviours**
- A great listener to really understand user’s challenges and pain points.
- A team player working with various IT Roles at the regional and global levels.
- Good understanding of data architecture.
- Good knowledge with different available tools and available frameworks including PowerBI, MS D365.
- Good Knowledge in Dynamics CRM entities, workflows, configurations, reporting, dashboards and security model
- An understanding of advanced analytics.
- Good collaboration and communication skills
- Ability to multi-task and work across multiple projects (scrum or Waterfall) with competing priorities and deadlines
- MS Dynamics CRM: SDK (MS.Net C#), report writing, installation, configuration and customizations
- MS SQL Server and SSRS reporting services experience
**Required key skills (functional/technical)**
M (mandatory) P (preferred)
- MS Dynamics CRM 365 - M
- JavaScript - M
- MS Power BI - P
- .Net - M
- C# - M
- SQL Server - M
- SQL Server Reporting Services - P
- WCF - P
- Power Platform - P
- Minimum of 4 years of CRM Tool (Dynamics) - M
- Minimum of 4 years of SQL Development experience - M
- Minimum of 2 years of business experience in IT Reporting & analytics areas. - M
- Bachelor’s degree in Computer Science or Information systems is required. - M
**Salary**: Up to $50,000.00 per month
Work Location: Remote
-
Support Specialist
hace 5 meses
Desde casa, México Station 24 Fitness A tiempo completo**OBJETIVO DEL PUESTO** Como Support Specialist tu principal objetivo es brindar un servicio al cliente excepcional a aquellos que buscan asistencia en línea. Serás el punto de contacto inicial para preguntas, consultas y problemas técnicos, respondiendo a través de chats en vivo, WhatsApp, y tickets enviados por correo electrónico. Además, tendrás...
-
Support Specialist
hace 5 meses
Desde casa, México Webxloo, LLC A tiempo completoJob Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...
-
Salesforce Digital CRM
hace 5 meses
Desde casa, México ALTUMWARE A tiempo completo**Salesforce Digital CRM** **Guadalajara - Ingles avanzado** - Tu eres el talento que buscamos:_ Experiência: - DealCloud CRM specialist, on developing our DealCloud CRM implementation. - Development to meet evolving business needs. - Strong knowledge of Microsoft Suite - Deal Cloud Certified - UI Designer / Dashboard Designer - Testing experience -...
-
Technical Support Specialist
hace 5 meses
Desde casa, México Ruptela A tiempo completoRuptela is looking for a Spanish and English speaking Technical Support Specialist to join our talented Operations and Customer Experience team! We provide fleet management solutions based on GPS tracking and real-time vehicle monitoring and control. We develop and manufacture full solution and provide it along with in-depth knowledge and support. This way...
-
Customer Support Specialist
hace 5 meses
Desde casa, México Keep A tiempo completoHey there! Are you a Customer Support Specialist ready to take on a new challenge? Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost. We are a team of seasoned global startup veterans with...
-
Digital Support Specialist
hace 2 meses
Desde casa, México Engage A tiempo completoCome join the Digital Account Management team at a startup that is growing exponentially. This is the opportunity to put your career trajectory on a rocket ship. We offer a platform for SMB's to be able to manage their website, hosting, security, and domain registration, all under one roof. We also provide ongoing support via a dedicated Digital Account...
-
Technical Support Specialist
hace 5 meses
Desde casa, México EmprexAi.com A tiempo completoTechnical Support Specialist **Key Responsibilities**: - Provide excellent customer support for individuals with varying technical expertise. - Diagnose and resolve website-related issues through effective communication and problem-solving. - Educate and empower users in understanding website development tools and features. - Collaborate with the...
-
Tester Semi Sr CRM Salesforce Indispensable
hace 1 mes
Desde casa, México Grupo IS A tiempo completoTester Semi Sr Propósito general del puesto Generar valor en etapas tempranas del desarrollo del software, con una capacidad analítica de la solución propuesta frente a las necesidades del cliente. Garantizando la calidad requerida por los interesados.Modificar Propósito general del puesto Funciones/Actividades JR/ADV/SR Analizar requerimientos de...
-
Client Specialist: Solar Support
hace 2 meses
Desde casa, México HigherRing A tiempo completo**About HigherRing**: We are the ethical outsourcing partner for socially responsible companies. We harness business as a force for good and partner with impact organizations to lighten their load and further their purpose. We create remote, impact employment where our team members and clients are valued and supported in their efforts to advance us all...
-
SAP Business By Design SD
hace 5 meses
Desde casa, México Grupo IS A tiempo completoJob Title: SAP Business By Design SD & CRM Specialist Position Overview: Key Responsibilities: Lead design and build enablement efforts for SAP Business ByDesign SD & CRM solutions. Collaborate closely with stakeholders to gather requirements and translate them into SAP Business ByDesign solutions. Implement advanced design strategies to optimize SAP...
-
Sr. Project Support Coord
hace 5 meses
Desde casa, México Thermo Fisher Scientific A tiempo completoSr Project Support Coordinator Completes a wide variety of technical, logístical, facilitative and central processes that are critical to study success; Provides project administrative support, including planning, organizing and coordinating responsibilities for Project Leads, Clinical Team Managers and other functional leads on designated projects...
-
CRM Functional
hace 1 mes
Desde casa, México Tesys21 A tiempo completo**CRM Functional - Digital CRM Consultant** - Advanced conversational English - Remote **Job Description**: As a Microsoft Dynamics 365 CRM Business Analyst, 1. You will work with Client business process owners to understand their business requirements and provide guidance on how best to utilize the Dynamics 365 CRM platform to achieve their goals. 2. You...
-
Sales Manager CRM
hace 5 meses
Desde casa, México Cápita Works - Virtual Assistants in Mexico A tiempo completoAs experts in nearshore recruitment, **Cápita Works** specializes in connecting Mexican talent with exceptional long-term remote job opportunities in the US. We're dedicated to matching you with clients who will value and celebrate your unique skills. We are currently searching for a standout **Sales Admin** ready to excel in an international...
-
Customer Support Specialist
hace 5 meses
Desde casa, México Dealfront A tiempo completo**About Dealfront**: We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the...
-
Client Specialist: Solar Support
hace 5 meses
Desde casa, México HigherRing A tiempo completo**About HigherRing**: We harness business as a force for good and partner with impact organizations to lighten their load and further their purpose. We create remote, impact employment where our team members and clients are valued and supported in their efforts to advance us all toward a more sustainable world. **Role Description**: Client Specialists:...
-
Client Specialist: Solar Support
hace 5 meses
Desde casa, México HigherRing A tiempo completo**About HigherRing**: We harness business as a force for good and partner with impact organizations to lighten their load and further their purpose. We create remote, impact employment where our team members and clients are valued and supported in their efforts to advance us all toward a more sustainable world. **Role Description**: Client Specialists:...
-
Sr. Product Support Specialist
hace 5 meses
Desde casa, México Ashby A tiempo completoHello! I’m Allie, Head of Support here at Ashby. I'm excited to share that we're hiring a Product Support Specialist located in LATAM! This hire will be located in Mexico, Costa Rica or Columbia. In this role, you will spend a lot of time working directly with customers. You’ll also spend time on projects that make the work that we do better. Past...
-
Product Support Specialist
hace 5 meses
Desde casa, México Kisi A tiempo completo**Who we are**: We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe. **What we do**: We bring simple and secure physical security to...
-
Product Support Specialist
hace 5 meses
Desde casa, México Kisi A tiempo completo**Who we are**: We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe. **What we do**: We bring simple and secure physical security to...
-
Technical Support Specialist
hace 5 meses
Desde casa, México Xperiencify A tiempo completoWe're dedicated to revolutionizing the way the world approaches online education, and we need your skills, passion and enthusiasm to do it. We're looking for our new Technical Support Specialist - someone who'll be obsessed with the challenges of: - Helping users identify and solve technical problems related to creating and publishing on the XP platform -...