Project Manager

hace 3 semanas

Desde casa, México 1840 & Company A tiempo completo

**Job Overview**:
Established in 2017 our client is one of the most trusted names in real estate marketing.

A Project Manager (PM) is responsible for nurturing the company’s relationship with new and existing clients. The responsibilities of a Project Manager include managing, understanding, and guiding projects into completion. Set follow-up appointments and keep constant communication with clients to provide updates on the progress of their projects. Perform and be proficient in the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing. A Project Manager facilitates internal and external communications regarding the state of projects, ensuring those stay on track and on budget, and adjusting if necessary to meet new requirements.

**Workplace Culture**:
We are a privately funded and owned agency. As a burgeoning real estate marketing agency, we are innovative and disruptive. We value open communication, team chemistry, and challenges that are stimulating.

**Working Schedule**: Some days may require more than 8 hours with overtime opportunities. Limited weekend availability may be required. Our standard operating hours are from Monday-Sunday, 9:00 am PST to 6:00 pm PST.

**Rate paid in USD: $ 11.70 per hour**

**Responsibilities**
- Maintains project management standards by providing solution-driven resources.
- Serve as the day-to-day contact for accounts.
- Answers clients’ questions and general inquiries.
- Handles client onboarding for complex needs.
- Perform consultative upgrades that align with client goals.
- Execute Key Account Management (KAM).
- Maintains and tracks client relationships in company’s CRM, such as Hubspot.
- Conduct and participate in lead generation and sales.
- Participate in vendor events or pitch presentations.
- Assists with training, mentoring, and coaching team members.
- Enforces company policies and procedures.
- Manages brokerage accounts as a Major Accounts Executive.
- Identifies and determines system improvements.
- Updates job knowledge by participating in educational opportunities, maintaining
- personal networks, and participating in professional organizations.

**Requirements**:

- Undergraduate degree or equivalent work experience preferred
- 2-3 years of experience in customer service, administrative assistance, or supervisory role required
- Excellent customer service, outreach, communication, and sales skills
- Strong analytical, problem solving, and decision-making skills
- Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Customer Relationship Management (CRM) software fluency
Proficient with Google Workspace and other word processing software
Must have their laptop/desktop which meets minimum qualifications:

- Processor:

- Core i5 or higher
- RAM - 8GB or higher
- Bandwidth Requirements Minimum:

- Download Speed: at least 6 Mbps
- Upload Speed: at least 6 Mbps
- A quiet, private place in your home where you can work without background

**Physical Requirements**:

- Prolonged periods of sitting at a desk and working on a computer

**Benefits**
- Work from home
- Access to diverse projects
- Opportunities for professional growth
- Collaboration with diverse teams
- No commute time
- No dress code (unless there’s a meeting)
- Eco-friendly work lifestyle
- Exposure to a multicultural team
- Potential for long-term engagement
- Improved work-life balance

**About 1840 & Company**:
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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