Lead Field Service Rep-nw
hace 2 meses
Ecolab está buscando un **Ingeniero de aplicación** para unirse a su equipo Nalco Water líder en la industria. Si usted es un profesional apasionado que le gusta interactuar con los clientes y le gusta trabajar en un entorno autónomo, lo invitamos a postularse. Se unirá a un equipo talentoso que apoya aplicaciones de tratamiento de agua para una variedad de industrias. En este puesto, gestionará y desarrollará relaciones de clientes de larga data, con un enfoque en exceder las expectativas del cliente e impulsar la prestación de servicios. Tendrá un enfoque práctico para prestar servicio y entregar valor a través del desarrollo y la gestión de proyectos técnicos para resolver problemas del cliente.
**Lo que te ofrece el cargo**:
Te unirás a una gran empresa y trabajarás con algunos de nuestros principales clientes
Acceso a los mejores recursos, herramientas y tecnología en su área
Disfruta de un programa de entrenamiento pagado que te permite aprender de profesionales exitosos
Paquetes de beneficios completos en línea con los estándares del mercado y la industria
Oportunidad para una trayectoria profesional a largo plazo en servicios, ventas, cuentas corporativas o administración
Prospere en una empresa que valora una cultura de seguridad para incluir entrenamiento de seguridad de primer nível y equipo de protección personal
**Lo que harás**:
Mantenimiento de equipos
Revisión de aplicación química
Dosificación de productos químicos
Análisis físico químicos
Reuniones de seguimiento con las áreas usuarias
Generar reportes de control del proceso
Generación de permisos y recolección de firmas
Seguimiento a proyectos de mejora continua
Verificar el seguimiento a planes y procesos.
Proporcionar asistencia técnica a los clientes identificando y resolviendo problemas, según sea necesario
Participar en la solución de problemas realizando análisis de sistemas, interpretando datos y proporcionando recomendaciones escritas para garantizar que las operaciones de los clientes se desempeñen en níveles óptimos.
Los servicios de soporte incluyen: análisis de muestra, mantenimiento, servicio al cliente, generación de informes de servicio, ordenamiento químico, gestión de inventario de productos químicos.
**Detalles de la posición**:
Su zona de alcance incluye: San Luis Potosí, San Luis Potosí
Horario y turnos: Lunes a Viernes de 8:30 a 17:30 horas
**Requisitos Minimos**:
Licenciatura o Ing. Química, Ambiental, Industrial o afines
Exp. de 3 a 5 años en atención al cliente a nível industrial, seguridad industrial, industria química preferentemente papelera, mantenimiento de equipos (preventivo y correctivos) mantenimientos menores válvulas, bombas, etc. instalación de líneas de dosificación y conocimiento básico de herramientas.
Experiência en industria papelera.
Manejo de paquetería Office.
Licencia de conducir vigente y manejo de vehículo estándar,
**Requisitos fisicos**:
Debe poder acceder y sentirse cómodo trabajando en una variedad de condiciones y ser capaz de realizar las tareas esenciales del puesto.
**Requisitos deseables**:
Experiência en atención a clientes industriales.
Seguridad industrial.
**Our Commitment to Diversity and Inclusion**
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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