Sr Spec, It--rpa and Chatbots

hace 6 meses

Guadalajara, México BAXTER A tiempo completo

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**About Us**

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide.

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter’s rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter.

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

**Your Role**

Analyze business needs, document requirements, design, develop and support automation (RPA, Chatbots, IDP ) processes as per the operational needs of the organization. Manage project tasks and provide regular status.

**What you’ll be doing**
- Work directly with stakeholders to capture business requirements and translate them into technical design for implementation.
- Develop code adhering to solution design and architecture, quality standards, and best practices
- Work with customer teams to ensure project delivery is on schedule
- Provide support during feature and release testing for quality assurance.
- Provide technical direction to junior team members and contractors.
- Monitor performance of deployed automation solutions to ensure reliability.
- Communicate status, solutions, and concerns. Disseminate information in a timely manner within the team.
- Assure the quality of the automation, in alignment with the approved governance framework.
- Collaborating with system owners and functional leads to ensure proper implementation and integration of the solutions.
- Reviewing the code and the design and providing expertise in the development, and integration of systems
- Research emerging technologies related to Automation development.

**What you’ll bring**
- Solid expertise and skill developing automation products in BluePrism and/or PowerAutomate. Experience developing Chatbots is a plus
- Management of stakeholders and their expectations.
- Ability to work with cross-functional matrixed teams to deliver on a common goal.
- Interpersonal skills and development of relationships with team members, peers, leaders, and customers.
- An analytically sound mind, deep understanding of the automation lifecycle and proven record developing automation solutions
- Experience with ITSM Process; experience with Service Now or Jira is preferred
- Must be able to work with others in different time zones
- Willingness to learn new skills
- Outstanding project management skills with ability to meet tight deadlines and prioritize workloads
- Effective communication skills - written and verbal

Education and Experience
- Bachelor's degree in computer science, Computer Engineering, or other related fields. MBA or MS a plus
- 6+ years of experience in Information Systems, experience in multiple areas of IT.

**EEO (Equal Employment Opportunity)**

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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