Workforce Management
hace 2 semanas
**Workforce Management**
Empresa internacional busca tu talento, donde resolverás desafíos complejos para grandes empresas. Trabajamos en estrecha colaboración con nuestros clientes para comprender sus problemas y crear soluciones de vanguardia para resolverlos.
Descripción del puesto:
Este es un puesto de oficina en el que es esencial la experiência avanzada en call center, el conocimiento general de los departamentos de Workforce Management y la comprensión clara de la terminología aplicada en cada proceso involucrado. El analista estará en constante comunicación con el personal de las diferentes líneas de negocio. Se le pedirá que entregue resultados, programe y lleve a cabo reuniones, identifique áreas de oportunidad entre los miembros del equipo e implemente procesos.
Que necesitas:
- Se requiere un nível de inglés de negocios, (capaz de mantener un diálogo de ritmo rápido con hablantes nativos de inglés, así como estar acostumbrado a diferentes acentos en inglés.)
- Conocimiento sobre métricas y su rol en el call center
- Experiência en software de Workforce Management como Nice, IEX, EXCEL Y AVAYA CMS / CISCO
- Trabajo en sitio (Guadalajara)
Qué ofrecemos
- 100% nómina
- Prestaciones de ley y superiores como seguro de gastos médicos, vales de despensa, etc.
- Crecimiento dentro de la empresa
Tipo de puesto: Tiempo completo
Salario: Hasta $18,000.00 al mes
Horario:
- Rotativo
Prestaciones:
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
Educación:
- Bachillerato terminado (Deseable)
Experiência:
- NICE: 1 año (Deseable)
- IEX: 1 año (Deseable)
- Avaya: 1 año (Deseable)
- Microsoft Excel: 1 año (Deseable)
Idioma:
- Inglés avanzado (Obligatorio)
Lugar de trabajo: Una ubicación
- Health insurance
-
Program Management Manager
hace 4 semanas
Guadalajara, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
People Services Workforce Data Specialist
hace 1 mes
Guadalajara, México AstraZeneca A tiempo completoWorking as a key member of the HR Services Team based in our newly created Regional Human Resources (HR) Centre, we are looking for a customer service oriented analyst to provide support to our regional HR professionals and customers across our core workforce administration (WFA) activities. You will utilise our suite of core and enabling HR technology...
-
HR Manager
hace 1 mes
Guadalajara, México Bosch Group A tiempo completoCompany Description Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people. **Job...
-
Sme Operations Solidigm
hace 4 semanas
Guadalajara, México Geodis A tiempo completo**General information**: **Legal entity **:GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach...
-
Talent Acquisition Systems and Process Analyst
hace 4 semanas
Guadalajara, México Hewlett Packard Enterprise A tiempo completoTalent Acquisition Systems and Process Analyst **Talent Acquisition Systems and Process Analyst** **_ How you'll make your mark:_** - Become a Subject Matter Expert on the end to end recruitment process including consulting with HR and business partners to optimize talent acquisition systems and process on staffing needs. - Drives adoption and adherance to...
-
T&d Transformation and Change Lead
hace 4 semanas
Guadalajara, México AstraZeneca A tiempo completoJoin AstraZeneca, a global, science-led, patient-focused biopharmaceutical company, as a T&D Transformation and Change Lead. We are dedicated to pushing the boundaries of science to deliver life-changing medicines. We are looking for a multifaceted individual to join our Global Talent & Development function, playing a key role in driving and building a...
-
DevOps Sr Engineer
hace 1 mes
Guadalajara, México Bosch Group A tiempo completo**Company Description** BGSW - MX is part of BGSW India which is the largest development Center outside of India. BGSW is 19,000 + Strong engineering and IT workforce supporting Bosch divisions as well as providing product and services for third party customers. BGSW has 4 development center 2 in India, 1 in Vietnam and 1 in Mexico. As Software Integration...
-
HRbp - Mexico
hace 4 semanas
Guadalajara, México DISCO A tiempo completo**Your Impact**: **DISCO is looking for an HR Business Partner (HRBP) who is responsible for aligning business objectives with employees and management. HRBPs at DISCO form partnerships across the HR Centers of Excellence to deliver value-added service to management and employees.**: **What You'll Do***: - Partner with assigned business functions in...
-
Quality Director
hace 4 semanas
Guadalajara, México Barbachano International, Inc. A tiempo completo**THE COMPANY** Our client is a global leader in electronics manufacturing located in Guadalajara, Mexico, with a succesful track background driving innovation through technology and an extraordinary team, building great products. As a result of company growth, they are looking for a Quality Director. **THE POSITION** The Quality Director will report to...
-
Senior HR Partner
hace 4 semanas
Guadalajara, México Bosch Group A tiempo completoCompany Description Bosch is a multinational engineering and electronics company that produces automotive components and industrial products. Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to...
-
HR Partner
hace 4 semanas
Guadalajara, México Bosch Group A tiempo completoCompany Description Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people. **Job...
-
Project Manager
hace 1 mes
Guadalajara, México amdocs A tiempo completo**Job ID**:176109 **Required Travel**: Minimal **Managerial - No** **Location**:MEXICO- GUADALAJARA (Amdocs Site)** **Who are we?**: **In one sentence**: IT Project Manager Professional is responsible for developing and managing technology projects, their cost, time and scope. Responsibilities include project /timeline plans, a communication plan,...
-
Supervisor(a) de Cocina
hace 1 mes
Guadalajara, México Marriott International, Inc A tiempo completo**Job Number** 24027451 **Job Category** Food and Beverage & Culinary **Location** The Westin Guadalajara, Avenida de las Rosas 2911, Guadalajara, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supervise and coordinate activities of cooks and workers. Determine how...
-
Embedded Software Developer Sr Triage
hace 1 mes
Guadalajara, México Bosch Group A tiempo completo**Company Description** BGSW - MX is part of BGSW India which is the largest development Center outside of India. BGSW is 19,000 + Strong engineering and IT workforce supporting Bosch divisions as well as providing product and services for third party customers. BGSW has 4 development center 2 in India, 1 in Vietnam and 1 in Mexico. The Embedded Software...
-
Talent Acquisition REMOTE JOB
hace 4 horas
Guadalajara, Jalisco, México Gordian Staffing A tiempo completoGordian Staffing, A New Way of HRWe focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.Our client is an association...
-
Mis Senior Manager
hace 4 semanas
Guadalajara, México BringIT A tiempo completo**We are Bring IT!** We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and...
-
Business Operations Professional
hace 1 mes
Guadalajara, México amdocs A tiempo completo**Job ID**: 175210 **Required Travel** :No Travel **Managerial - No** **Location**: :MEXICO- GUADALAJARA (Amdocs Site) **Who are we?**: **In one sentence**: Collaborate with cross-functional teams and develop business operation processes to achieve desired goals; Provide and ad-hoc analysis, reporting business related insights, improvement suggestions, and...
-
Weblogic Engineer
hace 1 mes
Guadalajara, México amdocs A tiempo completo**Job ID**:170188 **Required Travel**: Minimal **Managerial - No** **Location**:MEXICO- GUADALAJARA (Amdocs Site)** **Who are we?**: **In one sentence**: Sets up, installs and maintains the software environments for any product permutation **What will your job look like?**: You will - Day to day setting and building environments, code drops,...
-
Technology Engineer
hace 4 semanas
Guadalajara, México amdocs A tiempo completo**Job ID**: 154431 **Required Travel** :Minimal **Managerial - No** **Location**:MEXICO- GUADALAJARA (Amdocs Site)** **Who are we?**: **In one sentence**: Sets up, installs and maintains the software environments for any product permutation **What will your job look like?**: You will - Work with different units (Version Manager, Development, Testing,...
-
Middleware Engineer
hace 4 semanas
Guadalajara, México amdocs A tiempo completo**Job ID**: 175292 **Required Travel** :Minimal **Managerial - No** **Location**: :MEXICO- GUADALAJARA (Amdocs Site) **Who are we?**: **In one sentence**: Sets up, installs and maintains the software environments for any product permutation **What will your job look like?**: You will - Work with different units (Version Manager, Development, Testing,...