Donor Representative

**Job Title: Donor Representative (Customer Service)**

**Objective**:
Are you a cheerful person with a passion for helping others? Join our team as a Donor Representative, assisting donors in completing their gifts while delivering exceptional customer service. Make a difference while growing your skills

**Responsibilities**:

- Serve donors and address their inquiries with care and professionalism.
- Accurately enter donor information into the system.
- Handle incoming calls while adhering to high-quality standards.
- Provide clear, accurate, and detailed information.
- Collect and evaluate all relevant details to resolve donor requests efficiently.

**Profile - Skills & Abilities**:

- Excellent interpersonal and customer service skills—you excel at building connections.
- Confident and effective communicator who consistently receives positive feedback.
- Positive, self-motivated, and eager to learn.
- Strong written and verbal communication skills with perfect spelling and grammar.
- Quick learner with strong computer skills (30+ WPM in a Windows environment).
- High emotional intelligence, able to stay calm under pressure.
- Strong commitment to schedule adherence and a stable career history.

**Qualifications**:

- Advanced or native-level English required.
- 1+ years of experience in a similar role preferred.
- Familiarity with legal terms is a plus, but not mandatory.

**Available Shifts**:

- 6:00 AM to 12:00 PM (Sundays off)
- 1:00 PM to 7:00 PM (Sundays off)

**Salary**:

- $3,300 MXN weekly + bonuses

**Benefits**:

- Competitive salary with bonus opportunities
- Flexible part-time schedule
- Sundays off
- Make a meaningful impact by helping children
- Build valuable customer service skills

**Job Type**: Part-time

Pay: $3,360.00 per week

Expected hours: 36 per week

Work Location: In person

Expected Start Date: 28/10/2024