IT Asset Services Lead

hace 5 meses


Santa Catarina, México Future Tech Enterprise, Inc. A tiempo completo

Future Tech has a job opportunity for an **IT Asset Services Lead**. In this role, you will be responsible for overseeing the performance and team of the international Information Technology Asset program for one of our Global Fortune 500 clients.

This is a **Hybrid position in Santa Catarina, Nuevo Leon, Mexico. **The work hours are 8:30a - 5:30p Eastern Standard Time.**

**Responsibilities**
- Perform daily and long-term operational and strategic management of hardware, inventory and tracking leveraging the ServiceNow IT Asset Management module
- Manage and control IT Asset levels for end-user computing equipment to meet client’s international requirements.
- Collaborate with Global IT Asset Management (ITAM) and Procurement Teams to enhance customer satisfaction, foster profitable relationships, and drive sales growth
- Collaborate with customers (both IT and outside IT) to gather business and functional requirements, map existing processes, and assist with process re-design
- Manage various responsibilities, including operational process improvement, addressing global supply chain challenges, ensuring on-time deliveries, forecasting, business analysis, contract reviews, and change management.
- Develop, construct, and communicate asset management policies and procedures covering all aspects of usage to ensure compliance.
- Furnish information on purchase order status and metrics on vendor performance.
- Resolve challenges with global vendors and expedite delayed orders.
- Utilize various ERP databases and ordering portals to perform data entry, monitoring and tracking all phases of quotes, purchase orders and order fulfillment.
- Generate and analyze daily high-volume data reports using advanced Excel reporting tools.

**Education / Certifications**
- ** Bachelor’s Degree in Computer Science, Management of Information Systems, or related business discipline(s).**:

- **Possess IAITAM Certification, such as CHAMP, CSAM, and CITAM**

**Requirements**:

- ** Excellent English communication, written and verbal.**:

- ** 5+ years of experience in IT or IT Asset Management or IT Procurement**:

- ** Demonstrate a robust and comprehensive understanding with 3-5 years of hands-on experience in implementing and working with the ITIL framework (ITIL v3 certification is a plus)**:

- ** Possess 3+ years of solid experience with ServiceNow, showcasing expertise in overall navigation, group management, report creation, ticket management, and continuous development.**:

- Showcase substantial experience in utilizing ITAM, Discovery, and CMDB software tools for managing both end-user assets and data center/cloud assets.
- Illustrate a clear understanding of ITIL concepts and principles.
- Possess knowledge of software licensing agreements, particularly those involving Microsoft, IBM, and Oracle.
- Proficient in Asset data modeling, schema and classes
- Demonstrate the capability to develop and document new processes, RACI matrices, and workflows using tools such as MS Visio or equivalent, to support changes in Configuration Management processes and procedures.
- Sound working knowledge with MS suite of products including Word, Excel, PowerPoint, and Visio.
- Can marshal resources (people, funding, material, support) effectively to achieve objectives.

H7Ze8bFj4k


  • IT Asset Management

    hace 3 meses


    Santa Catarina, México Azka IT Consulting A tiempo completo

    **IT Asset / License Management** AZKA IT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como **IT Asset / License Management.** **Requisitos**: - Licenciatura o Ingeniería en Sistemas, Informática o afín. **Titulado**. - Inglés Conversacional...


  • Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico **About Carrier** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new...


  • Colonia Santa Fe, México Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital...


  • Santa Catarina, México Divelement Web Services A tiempo completo

    Job SummaryThe Lead Developer oversees the software development of a team. They offer technical guidance and coaching to developers and programmers of all experience levels and routinely assess individual Developer performance. Tech Leads are put in charge of multiple projects to ensure that coding best practices and delivery excellence is being achieved....

  • Gerente de Activos TI

    hace 3 semanas


    Santa Catarina, Nuevo León, México Azka It Consulting A tiempo completo

    Gerente de Activos TIAzka IT es una empresa mexicana que conecta talento IT con empresas de Latinoamérica y Estados Unidos.Buscamos un profesional con experiencia en gestión de licencias y activos TI que pueda liderar nuestros esfuerzos en esta área.Requisitos:Licenciatura en Sistemas, Informática o afínInglés avanzadoExperiencia mínima de 3 años en...

  • Siop Product Owner

    hace 5 meses


    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico **Build a career with confidence!**: Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led...


  • Santa Catarina, Nuevo León, México NTT DATA Services A tiempo completo

    About the Role">We are seeking a skilled Quality Assurance Engineering Senior Associate to join our team in Mexico, Ciudad de México (MX).This position is responsible for ensuring the quality and reliability of our software applications and services.The ideal candidate will have a strong understanding of testing methodologies and be able to design and...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our global Digital organization as a Digital Transformation Lead - Finance. As a key member of our team, you will play a critical role in driving Digital transformation within the Finance function, leveraging your technical and leadership expertise to drive business...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    At Carrier, we are seeking a highly skilled IT Project Manager to lead our HR Technology projects globally. The successful candidate will be responsible for the overall strategy, planning, and management of projects supporting the Human Resources function. You will partner with project team members and vendors to develop project scope and use your project...

  • Global IT Project Manager

    hace 2 semanas


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleCarrier seeks a skilled IT Project Manager to lead the strategy, planning, and management of HR Technology projects globally. This role requires collaboration with project teams and vendors to develop project scope, manage resources, and execute projects.Key Responsibilities:Plan, execute, and monitor HR Technology projects across Carrier...


  • Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5004: Carrier - Plant D, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico **Role**:Global Regulatory Lead Commercial Products and Solutions **Location**: CMX **Full/ Part-time**:full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy...


  • Colonia Santa Fe, México Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** You are responsible for ensuring that projects are successfully completed on time and on budget. This includes project governance, budget and timeline development, build quality, testing and operational readiness, and...


  • Colonia Santa Fe, México Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleCarrier is seeking a skilled Regional Application Operations Manager to join its Americas team. Reporting into Global Application Operations, this role is responsible for ensuring the stability, availability, and performance of all Americas region-specific digital platforms.Key ResponsibilitiesLead and guide vendor teams to ensure optimal...

  • IT Analyst

    hace 5 meses


    Colonia Santa Fe, México Gates Corporation A tiempo completo

    System Analyst IT Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Let's simplify itthink belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Carrier is seeking an experienced Supply Chain Architecture Lead to drive the development of our global manufacturing supply chain architecture. With a strong background in enterprise architecture and solution design, you will play a pivotal role in defining the overall supply chain strategy for Carrier's manufacturing operations.Job Responsibilities:Develop...


  • Santa Catarina, México Carrier A tiempo completo

    Country: MexicoLocation: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 MexicoFlexible worX: Remote work 20-25%Profile: Individual contributor.Work schedule: 7:00 - 16:00 hrs, Mon - Fri.ABOUT THE ROLEReporting into Global Application Operations, the AMER Regional Application Operations Manager is responsible for ensuring the stability,...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    At Carrier, we're committed to delivering intelligent climate and energy solutions that matter for people and our planet. With a proven track record of innovation, we lead in inventing new technologies and industries.We're seeking a seasoned Procurement Category Manager to oversee our HR & Marketing services procurement process. This role is responsible for...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleWe are seeking an experienced Associate Director, Indirect Procurement LATAM to join our team. This role will be responsible for leading a team of procurement professionals in LATAM, managing a portfolio of indirect spend, and driving value creation through strategic sourcing and category management.Key Responsibilities:Lead a team of...

  • Service Delivery Lead

    hace 4 semanas


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleThe Regional Application Operations Manager will be responsible for ensuring the stability, availability, and performance of all digital platforms in the AMER region. This includes overseeing the management of partners and vendors to provide the best digital experiences for customers and internal stakeholders.Key ResponsibilitiesLead and guide...