Housekeeping Manager

hace 6 meses

Tlahuac, México Hilton Technologies A tiempo completo

HOUSEKEEPING MANAGER - Franchise

Job Requirements
As Housekeeping Manager, you will lead and motivate a team tasked with ensuring consistent high standards of cleanliness and service throughout the hotel. You will be responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service, you will also monitor the financial performance of the Housekeeping department operation and the efficiency of the laundry service.

**Work Experience**
EXPERIENCE
- At least 1-2 years' experience developing similar functions preferably in a hotel of similar size and complexity.

QUALIFICATIONS
- High school diploma or equivalent education.
- Fluency in local language is a must and knowledge of English is highly valuable.
- Working knowledge of various computer software programs (Microsoft Office, etc.).

KEY ACCOUNTABILITIES

Your tasks and responsibilities will include, but will not be limited to:

- Plan, schedule, and organize work to ensure proper coverage by the floor staff.
- Support floor staff in the cleaning and preparation of rooms, in case of urgency, incidence or need.
- Supervise common areas (lobby, lounges, hallways, etc.) and hotel rooms prepared and cleaned by floor staff (owned or subcontracted companies).
- Periodically organize the general cleanings of the hotel as well as communicate to the maintenance department the elements to be fixed.
- Collaborate with the front office department in the allocation of specific rooms based on the particular requirements or characteristics of the guests.
- Supervise and organize of the guests' lingerie, proceeding to its cleaning in the hotel, or identifying it to be sent to an external dry cleaner.
- Supervise the inventory and control of all the flooring department materials (cleaning, amenities, etc.).
- Control the expenses within all areas of housekeeping and participate in the preparation of the annual departmental budget.
- Develop and implement procedures for managing quality of housekeeping and laundry services.
- Handle and monitor comments, suggestions and complaints from guests, creating and executing action plans.
- Supervise and carry out the tasks of preventive sanitary hygiene maintenance.
- Recruit, interview and train team members.
- Provide supervision, feedback and recognition to the team members on their performance and development.

PREFERRED SKILLS
- Experience of managing and developing people
- Strong leadership abilities
- Interpersonal and communication skills
- Results driven and focus on detail
- Excellent management and organizational skills
- Ability to work independently and as part of a team

ADITTIONAL INFORMATION
- You may be required to work on shifts. This may include weekends and/or holidays.
- Will report to the General Manager of the hotel.

**Benefits**
Base salary, annual bonus, food vouchers, life insurance, medical insurance & law employee benefits

**Disclaimer **This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

  • Assistant General Manager I

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24036092 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mexico City Toreo, Periferico Boulevard Manuel Avila Camacho No 150, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the General Manager in all...

  • Night Manager I

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24094373 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees...

  • Executive Housekeeper

    hace 6 meses

    Tlahuac, México Hilton A tiempo completo

    Executive Housekeeper An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry...

  • Supervisor-front Desk

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24089445 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...

  • Truck Driver-laundry-nusc

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24096880 **Job Category** Housekeeping & Laundry **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Pick-up and drop-off laundry at other properties using laundry...

  • Sr. Administrative Assistant

    hace 6 meses

    Tlahuac, México Avantor A tiempo completo

    The Opportunity: Avantor is looking for a dedicated Sr. Administrative Assistant / Asistente Administrativo Sr. - Mexico City. The Sr. Administrative Assistant will have the opportunity, under limited supervision, to perform a wide range of administrative duties including conducting research, preparing statistical reports and spreadsheets, preparing...

  • Sr. Administrative Assistant

    hace 6 meses

    Tlahuac, México Avantor A tiempo completo

    The Opportunity: Avantor is looking for a dedicated Sr. Administrative Assistant / Asistente Administrativo Sr. - Mexico City. The location is close to The World Trade Center. The Sr. Administrative Assistant will have the opportunity, under limited supervision, to perform a wide range of administrative duties including conducting research, preparing...

  • Agente de Recepción

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24062902 **Job Category** Rooms & Guest Services Operations **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...

  • Auxiliar de Lavandería

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24062899 **Job Category** Housekeeping & Laundry **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and monitor washing, dry cleaning, and drying machinery,...

  • Clerk-front Desk

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 23206544 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Chófer de Lavandería

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24104092 **Job Category** Housekeeping & Laundry **Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Pick-up and drop-off laundry at other...

  • Supervisor/a-operaciones Recepción

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24087537 **Job Category** Rooms & Guest Services Operations **Location** Fairfield Inn & Suites Mexico City Vallejo, Calzada Vallejo 1090, Mexico City, Edomex, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the...

  • Supervision de Operaciones Ayb

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24094520 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mexico City Toreo, Periferico Boulevard Manuel Avila Camacho No 150, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing...

  • Attendant-laundry

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24099871 **Job Category** Housekeeping & Laundry **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and monitor washing, dry cleaning, and drying machinery,...

  • Attendant-laundry

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Additional Information** Turno Nocturno Fijo **Job Number** 24087090 **Job Category** Housekeeping & Laundry **Location** Le Méridien Mexico City, Paseo de la Reforma 69, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and monitor...

  • Attendant-laundry

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24064762 **Job Category** Housekeeping & Laundry **Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and monitor washing, dry cleaning,...

  • Guest Services Associate I

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24046678 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Clerk-front Desk

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24095236 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Agente de Relaciones con Huésped

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24098122 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

  • Agente de Recepción

    hace 6 meses

    Tlahuac, México Marriott International, Inc A tiempo completo

    **Job Number** 24104769 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...