Commercial Bank
hace 7 meses
**JOB DESCRIPTION** International Treasury Onboarding Specialist - Associate**
The Commercial Bank (CB) organization is seeking an associate-level, highly motivated
individual who is capable of handling a wide variety of tasks directly impacting the client
onboarding experience which includes account opening, setting up of cash management
products and services along with supporting client coverage teams in the fulfilment of AML/KYC
requirements.
The International Onboarding Specialist (IOS) will have global responsibility for the international
onboarding for CB clients. Helping our clients expand their business into international markets is
a strategic opportunity for CB and the initial onboarding experience sets the tone. The IOS will
work directly with the client and the coverage team to determine the best approach to onboard
the client’s business to the CB products and services, including completion of our Due Diligence
process.
As an International Onboarding Specialist (IOS) Associate you will collaborate with the client
and coverage teams to develop and execute an implementation plan, establishing clear
expectations and providing transparency of timelines using project management principles and
practices. You will also manage and coordinate client and internal partner communication and
status updates.
Job Responsibilities:
- Client facing, single point of contact responsible for the end to end client experience and
satisfaction during the international onboarding process, for global and complex requests
- Utilize creative problem solving and solid decision making abilities
- Adherence to policy and procedures, and international and domestic regulatory
requirements
clients and internal business partners
- Own and drive identification, transparency, escalation, and resolution of risks and issues
to closure
- Liaise with local Compliance, Legal, and Product where required
Required Qualifications, Capabilities, and Skills:
- BA/BS Degree and 3 Years or more relevant business experience, including client facing
roles
implementation plan and execute deliverables
- Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions
and present information in a concise and effective manner
- Strong organizational skills both personally and across the working team to meet
deadlines in a fast paced environment (time management and attention to detail)
- Strong interactive personal and communication skills and ability to influence others for
positive results
- Excellent English written & verbal communication ability
- Experienced problem solver and critical thinker and adaptable to a changing, dynamic
work environment
Preferred Qualifications, Capabilities, and Skills:
- Experience with international KYC/regulatory requirements
- Global Cash Management
- Foreign language skills (written & spoken) Spanish, Portuguese, Chinese or Japanese
- International work experience
- Industry certifications (CAMs, PMP, CTP)
- Some travel may be required (less than 25%) to support various clients and coverage team
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
**ABOUT THE TEAM**
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client ex
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