Learning Advisor

hace 5 meses

Ciudad de México Citi A tiempo completo

**Learning Advisor Profile (Learning Design & Dev Analyst)**

The Learning Design & Dev Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

**Responsibilities**:

- Supports the development and implementation of learning programs for Local and Global Business.
- Assists in developing training programs and learning materials using a variety of learning methodologies designed for classroom (virtual and in-person), self-directed and web-based delivery mediums, integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
- Liaises with the business, HRAs, TL&D Advisors, HRPS and HR partners to deliver learning solutions to the defined audiences.
- Helps to design and develop appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.
- Designs and develops of data collection tools and methods to measure the impact of training.
- Responsible for overseeing pre-program and post program learning experiences, ensuring a consistent, seamless approach for a high-quality learner experience from course registration to receipt of invitation to request for feedback.
- Proactively partners closely with HRAs, TL&D Advisors, HRPS, HRSS, HRCA to deploy and execute on processes and reporting
- Analyzes and provides insights into efficient and impactful processes
- Gains organizational knowledge and skills to deliver quality learning outcomes
- Participates in employee development and training programs.
- Assesses needs and results, develops new programs and modifies existing programs.
- Manages the logistics surrounding learning programs, including setting up vendors, building classes in the learning management system, coordinating support for virtual instructor-led classes, ensuring delivery of materials when applicable, leading calls with vendors on logistics, sending invites to participants, answering inquiries from participants, collecting evaluations from facilitators, and closing class rosters in Citi’s learning management system (end to end)
- All other duties as assigned.

**Qualifications**:

- 0-2 Years of experience
- English advance
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
- Proactive, self driven and forward -looking individual
- Analytic mind, data driven (preferable)
- Good skills to build relationships with stakeholders at different levels. Customer centric mindset
- Reacts well under pressure; accepts responsibility for own actions; follows through with commitments.
- Self-motivated and detail oriented
- Intelligent emotional, flexible and tolerant of uncertainty and frustration.
- LMS experience and Project Management skills desired

**Education**:

- Bachelor’s/University degree or equivalent experience
- Experiência de 2 años en áreas de capacitación, entrenamiento, desarrollo organizacional y/o talento.
- Seguimiento a proyectos.
- Experiência en manejo de Office.
- Deseable experiência en mallas curriculares y escuelas corporativas.
- Manejo de inglés intermedio - avanzado (speaking, reading, writing).

**_ Basics Skills of Learning Advisor_**

**Comprehensive Advice**
- DNC with Business Partners
- Training proposal (expert in learning methodologies)
- Project planning and coordination
- Implementation
- Evaluation and closure

**Internal designs**
- Training tutorials on multiple platforms
- Participant manuals, presentations and other materials.
- Videos, audios, podcasts, etc.

**Learning Project management**
- New digital tools and maintenance of current licenses
- Implementation of new learning technologies
- Data collection methods
- Purchase orders for internal digitalization projects
- Projects with suppliers
- Loading and configuring scorms
- Review and requests for QM evaluations
- Application and validation of global quality protocols (VCAS)
- Tutorial maintenance (additions and deletions)

**_ Core Capabilities of Global Learning Advisor:_**
- ** Business Insight**: Understands key

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