Customer Support Analyst
hace 1 semana
Somos Enviopack Un supply chain digital que conecta a las empresas de E-Commerce con un pull de servicios logísticos y estamos apostando muy fuerte a la expansión regional. Ya estamos presentes en Chile y México, y seguimos sumando talento a nuestro equipo.
Buscamos a nuestra/a**:Customer Support Analyst**
Que buscamos:
- Mínimo 2 años en atención a clientes preferentemente B2B.
- Manejo de multicanalidad
- Excel básico
- Buena ortografía
- Deseable experiência en logística e-commerce
Tus responsabilidades serán:
- Brindar atención personalizada a nuestros clientes.
- Asesorar a nuestros clientes en dudas puntuales o consultas sobre el uso de nuestra plataforma.
- Asegurar la calidad y tiempos de respuesta.
- Dar seguimiento a cada Ticket.
- Trabajar en estrecha colaboración con operaciones y ventas.
Buscamos a un crack que tenga orientación al cliente comunicación efectiva y le apasione ser un agente de solución para los problemas que resulten con nuestros clientes.
Si tienes ganas de pertenecer a un proyecto en pleno crecimiento, en un entorno dinámico y con mucho potencial de desarrollo profesional, postúlate a nuestra vacante y te contactaremos para agendar una entrevista.
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