IT Support Analyst
hace 3 semanas
Company Description
Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years has
been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of people.
**Job Description**:
- Provide Tier 2 support for facility computer systems, computers and peripherals. Installing, diagnosing, maintaining and upgrading/replacing hardware while ensuring optimal performance. Represent the central IT organization at the locations within the region and act as an advocate for the customer within IT.
- Interface with local management and end users to represent the central IT organization
- Solution consulting and project participation
- Perform on-site diagnosis and resolution of moderate PC problems for a variety of customers, recommend and implement corrective actions, ensure accurate asset management
- Interface with, and provide training and support to customers and staff on computer operation and defined suite of training courses as published by local HR department
- Perform on-site analysis, diagnosis, and resolution of moderate PC problems for a variety of customers, and recommend and implement corrective hardware solutions, including off-site repair as needed
- Business consulting with internal departments. Gather requirements from our customers and bring back to the central teams to find a solution to meets the customer’s needs.
**Qualifications**:
- Strong Technical knowledge of IT client hardware.
- Hands on troubleshooting experience.
- Able to read and understand technical manuals, procedural/process documentation
- Elevated technical knowledge of network and PC hardware
- Knowledge of Microsoft Office products, understanding of software distribution systems (MS SCCM)
- Ability to work in a diverse, team-oriented, and collaborative environment
- Able to serve as business advisor/consultant and as knowledgeable resource for others.
- Good understanding of local, regional and global business requirements and the ability to translate them into IT solutions for the business.
- Effective interpersonal, written and oral communication skills.
- Able to present ideas in a user-friendly language to all levels of the organization.
- Ability to gather customer requirements across a broad variety of IT topics. Not necessarily within the associates technical specialties.
- Strong capacity to analyze complex situations and provide solutions
- Ability to effectively prioritize and execute tasks in a high pressure environment.
- Exceptional customer service orientation.
- Ability to work in a team-oriented, collaborative environment
Additional Information
Bosch is constantly expanding their international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.
**Get to know more about how we work at Bosch and our new open positions on our social networks**:
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
- Tiktok: Bosch Talento México
-
IT Support Analyst
hace 4 días
Guadalajara, Jalisco, México Mitratech A tiempo completoMitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees' enthusiasm fuels great work, so we pursue...
-
IT Support Analyst
hace 5 días
Guadalajara, México Mitratech A tiempo completoMitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue...
-
P2p IT Support Analyst
hace 7 días
Guadalajara, México AstraZeneca A tiempo completo**About AstraZeneca**: **AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to...
-
IT Support Engineer
hace 1 mes
Guadalajara, México Oracle A tiempo completoIT Support Engineer -2300000F **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Oracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, helping customers solve technical issues usually by remote diagnosis on the phone or...
-
IT Support Analyst
hace 6 días
Guadalajara, México Mitratech A tiempo completo:Provide high level IT support to employees worldwide on a variety of hardware and software concerns.Triage inbound IT support cases, resolving issues or reassigning cases as appropriate.Troubleshoot simple issues with workstations, email, networking and VPN.Implement and maintain workstation configuration management and MDM tools.Perform employee onboarding...
-
IT Services Analyst
hace 1 mes
Guadalajara, México OMRON A tiempo completoExternal Description In Omron México we are looking for our next IT Service Analyst located in Guadalajara. Our IT Service Analyst will be responsible for providing first class technical support to all Omron internal staff and contractors who have access to Omron’s internal network and systems. This position will be expected to maintain both...
-
Sr. Learning IT Support analyst
hace 1 mes
Guadalajara, México AstraZeneca A tiempo completoThe Sr. Learning IT Support analystt is a part of a global cross-functional team within AstraZeneca’s Enabling Units IT - Learning & HR IT Guadalajara team. Working under minimal supervision, the Senior Learning Technology Support Analyst will act as a technology Subject Matter Expert on global projects with a high degree of complexity, typically with...
-
IT Services Analyst
hace 1 mes
Guadalajara, Jal., México OMRON Corporation A tiempo completoIn Omron México we are looking for our next IT Service Analyst located in Guadalajara. Our IT Service Analyst will be responsible for providing first class technical support to all Omron internal staff and contractors who have access to Omron’s internal network and systems. This position will be expected to maintain both software and hardware...
-
Service Desk Analyst
hace 1 mes
Guadalajara, México JAMY INTERACTIVE A tiempo completo**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...
-
IT Support Engineer
hace 6 horas
Guadalajara, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
IT Quality Analyst
hace 1 mes
Guadalajara, México AstraZeneca A tiempo completoProtecting AZs license to operate through industry leading delivery and maintenance of world class compliant innovation, projects and services. This function comprises forward thinking IT Quality Management professionals that understand the evolving external regulatory landscape, AZs internal business processes and are experts at integrating business...
-
Learning IT Support analyst
hace 1 mes
Guadalajara, México AstraZeneca A tiempo completoAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. As a high-performing team, we are united and motivated by our...
-
IT Support Associate
hace 24 horas
Guadalajara, México Synopsys A tiempo completo48468BR - MEXICO - Guadalajara **Job Description and Requirements** **About the Team** We are a dynamic technology team that provides exceptional customer service to Synopsys employees across the United States, Canada, Mexico, and Chile. Our team is responsible for the logistics and support of all end-user laptops across the Americas. The Americas’...
-
IT Support Specialist
hace 1 mes
Guadalajara, México Zigatta LLC A tiempo completo**IT Support**: - Guadalajara, México / Remote - Full time - Position 22-00047 - Published 11 months ago - Tracking and retaining ownership of Incidents and service requests to ensure that service levels are met and call resolution is achieved within the shortest time span possible. - Contributing to the setting up of operating procedures with other...
-
Data Analyst
hace 1 mes
Guadalajara, México Experience IT A tiempo completoExperience IT, solicita un #DataAnalyst para importante empresa de #IT **Requisitos**: - Escolaridad: Matemáticas, Informática, Estadística, Ing. Sistemas Computacionales o afín. - Experiência: +6 años con las siguientes actividades: Snowflake, SnowSQL y SnowPipe y en el despliegue de las funciones de Snowflake. Conocimiento en: Armado de bases,...
-
Sr. Learning IT Support analyst
hace 1 día
Guadalajara, Jalisco, México AstraZeneca A tiempo completoThe Sr. Learning IT Support analystt is a part of a global cross-functional team within AstraZeneca's Enabling Units IT - Learning & HR IT Guadalajara team.Working under minimal supervision, the Senior Learning Technology Support Analyst will act as a technology Subject Matter Expert on global projects with a high degree of complexity, typically with more...
-
Learning IT Support analyst
hace 1 día
Guadalajara, Jalisco, México AstraZeneca A tiempo completoAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies.As a high-performing team, we are united and motivated by our shared...
-
IT Support Specialist
hace 6 horas
Guadalajara, México NXP Semiconductors A tiempo completo**Role Overview** The Workplace IT on-site team member addresses all incidents, tasks, and requests assigned to him/her promptly and efficiently. **Job Responsibilities - Provides technical support for Infrastructure items and NXP devices within a defined scope. (i.e., data centers, telecommunication rooms, telephony, and PCs) - Perform technical...
-
Analyst, IT
hace 6 horas
Guadalajara, México BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Financial Systems Support Analyst
hace 1 mes
Guadalajara, México Koch Industries A tiempo completo**Description** Financial Systems Support Analyst **Our Team** This position will report to the KTC Technical Lead in Bangalore but will be required to interact daily with the Accounting IT and business teams in Atlanta, Georgia, USA, and various international. **What You Will Do** - **Key Tasks and Responsibilities**: - Work with Financial Systems...