Customer Service
hace 2 meses
**CUSTOMER SUPPORT & UPSALES ON SITE ¨HEXAWARE¨**
**MONTERREY, NUEVO LEÓN.**
**Funciones**:
- Recibir llamadas de clientes de uno de los antivirus más importantes del mundo para solucionar temas de sus paquetes o soporte en instalación de los mismos, a su vez, ofrecer upsales de sus paquetes de antivirus y resolver dudas sobre estos._
**OFRECEMOS**:
- Base Salary $15,000 MXN before taxes
- Food Vouchers $1,069
- Gym Bonus $220
- Client Incentives (Sin tope)
- Medical Insurance
- RAF bonus $100 DLS
- WEEKENDS OFF
**Prestaciones de ley y superiores**:
- IMSS, Infonavit, vacaciones, etc.
- 15 días de vacaciones desde el primer año.
- Seguro de gastos médicos menores y en caso de tener esposa y/o hijos, también podrás agregarlos a este seguro si así lo deseas. (Incluyen servicios como una consulta PSICOLÓGICA Y NUTRICIONAL MENSUALES y consulta DENTAL 2 veces al año)
- Pago es quincenal (se pagan los días 7 y 22 del mes)
**Horario capacitación**:
07:00 am - 04:00 pm Lunes a viernes (Duracion de 4 semanas)
**Horario en Operacion**: 7am a 4pm y 10am a 7pm (Se pide disponibilidad completa 7am-7pm No es rotativo, el horario se asigna fijamente una vez terminando entrenamiento)
**Requisitos**:
- English Level B2/C1 INDISPENSABLE
- Tech Support, Customer Service and Sales skills will be a plus.
**SITE**
- **100% On Site. Dirección: Miguel Hidalgo y Costilla 330, Centro, 64000 Monterrey, N.L.**
- **¿Es de tu interés?**_
Tipo de puesto: Tiempo completo
Sueldo: $15,000.00 - $17,000.00 al mes
Beneficios:
- Descuento de gimnasio
- Programa de referidos
- Seguro de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
Experiência:
- Customer Service: 1 año (Obligatorio)
Idioma:
- Inglés Avanzado (Obligatorio)
Lugar de trabajo: Empleo presencial
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