Customer Service

hace 2 meses


Monterrey, México Recruitment Pros A tiempo completo

**CUSTOMER SUPPORT & UPSALES ON SITE ¨HEXAWARE¨**

**MONTERREY, NUEVO LEÓN.**

**Funciones**:

- Recibir llamadas de clientes de uno de los antivirus más importantes del mundo para solucionar temas de sus paquetes o soporte en instalación de los mismos, a su vez, ofrecer upsales de sus paquetes de antivirus y resolver dudas sobre estos._

**OFRECEMOS**:

- Base Salary $15,000 MXN before taxes
- Food Vouchers $1,069
- Gym Bonus $220
- Client Incentives (Sin tope)
- Medical Insurance
- RAF bonus $100 DLS
- WEEKENDS OFF

**Prestaciones de ley y superiores**:

- IMSS, Infonavit, vacaciones, etc.
- 15 días de vacaciones desde el primer año.
- Seguro de gastos médicos menores y en caso de tener esposa y/o hijos, también podrás agregarlos a este seguro si así lo deseas. (Incluyen servicios como una consulta PSICOLÓGICA Y NUTRICIONAL MENSUALES y consulta DENTAL 2 veces al año)
- Pago es quincenal (se pagan los días 7 y 22 del mes)

**Horario capacitación**:
07:00 am - 04:00 pm Lunes a viernes (Duracion de 4 semanas)

**Horario en Operacion**: 7am a 4pm y 10am a 7pm (Se pide disponibilidad completa 7am-7pm No es rotativo, el horario se asigna fijamente una vez terminando entrenamiento)

**Requisitos**:

- English Level B2/C1 INDISPENSABLE
- Tech Support, Customer Service and Sales skills will be a plus.

**SITE**
- **100% On Site. Dirección: Miguel Hidalgo y Costilla 330, Centro, 64000 Monterrey, N.L.**
- **¿Es de tu interés?**_

Tipo de puesto: Tiempo completo

Sueldo: $15,000.00 - $17,000.00 al mes

Beneficios:

- Descuento de gimnasio
- Programa de referidos
- Seguro de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipo de jornada:

- Lunes a viernes
- Turno de 8 horas

Experiência:

- Customer Service: 1 año (Obligatorio)

Idioma:

- Inglés Avanzado (Obligatorio)

Lugar de trabajo: Empleo presencial



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