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Customer Care Champion
hace 3 semanas
Are you passionate about providing exceptional customer service while making a real difference in people's lives? If so, we want YOU to join our innovative support team
**Position**: Customer Care Representative
**Location: ON SITE ONLY**:Av. P.º Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son.
**Compensation**: Earn up to $9,500MXN Monthly ($2,313MXN base salary + up to $350USD on commissions and up to $2500MXN performance bonus)
**Schedule**: Flexible and Convenient Shifts with **Sundays off**.
**Hours**: Monday to Friday from 10:00am to 6:00pm and Saturday from 6:00am to 2:00pm
**Focus**: Convert cancellations into saves and leverage opportunities to sell products.
**What You'll Do**:
- Provide exceptional customer service and ensure product retention.
- Use your negotiation skills to convert return/cancellation requests into saves.
- Address customer concerns and find solutions to keep them satisfied.
**Job Qualifications**:
- Advanced English proficiency.
- 1+ years of experience in a similar position preferred.
- Strong computer skills and typing speed (30+ words per minute).
- Excellent verbal and written communication skills.
**Why Choose Us**:
- **Comprehensive Training**: Three weeks of paid training
- **Competitive Compensation**: Earn up to $9,500 Monthly. (Base salary + commissions + bonus)
- **Great Work-Life Balance**: Full-time hours with a consistent schedule.
- **Opportunity to Make a Difference**: Assist elderly customers with wellness essentials.
- **Supportive Environment**: Be part of a passionate team dedicated to customer satisfaction.
Join us in making a positive impact on the lives of our customers while enjoying a supportive and rewarding work environment. **APPLY NOW** and start your journey
Be a beacon of support and embark on a fulfilling career where caring meets career satisfaction. Don't miss out on this incredible opportunity **APPLY TODAY**
**Job Types**: Full-time, Permanent
Pay: $6,500.00 per week
Work Location: In person
Application Deadline: 17/06/2024
Expected Start Date: 17/06/2024
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