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Spanish Audio Interpreter

hace 1 mes

Desde casa, México AMN Healthcare Language Services A tiempo completo

**Spanish Audio Interpreter (OPI)**

**Summary**: The Audio Medical Interpreter will cover a wide - range of shifts to serve our limited English proficient (LEP) community and the practitioners that serve them in a variety of medical and community interpreting settings via phone.

**AMN Language Services (Formerly Stratus Video)** is a technology-driven company that is changing the way patients and medical professionals connect across all areas of health care. At Stratus, our opportunity to strengthen the connection between technology and human interaction is what inspires us. Stratus built its foundation in the language services industry by innovating various remote interpretation services that include onsite, video and audio interpreters. Led by a team of dedicated individuals with decades of experience in the health care and technology markets, Stratus Video is committed to enabling visual communications and vital conversations.

**Duties and Responsibilities**:

- Provide effective audio remote interpreting service for consumers.
- Adhere to all policies and procedures as outlined by Stratus Interpreting
- Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
- Demonstrate the ability to adapt quickly to new and changing technologies.
- Complete video, audio and platform training and pass the internal readiness check before taking live calls.
- Participate in ongoing quality assurance and call monitoring programs.

**Required Experience**:

- Fluent and have strong verbal communication skills in both the source and target language (i.e., Spanish-to-English or vice-a-versa).
- Must have at least 1 year of community/medical interpreting experience.
- Certifications such as those endorsed by NCHI and NBCMI: CCHI or CMI or State of Washington/DSHS are preferred but not required
- Strong aptitude and passion for customer service and interpreting.
- Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to legal/medical care.
- Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
- Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federals laws applied to medical interpreting.
- Demonstrate the ability to work as a team even in a video remote interpreting environment.
- Pass an oral proficiency assessment prior to hire

**Physical Requirements**:

- Occasional lifting and/or moving up to 25 pounds
- Required to walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; stoop; talk and hear

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