Collections Analyst
hace 3 días
**Responsibilities**:
- Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer
- Recognizes trends for non
- payment and resolves the issues by engaging internal partners at all levels
- Initiates the dispute resolution process with internal HP partners and follows issue and ensures resolution for HP and customer
- Analyzes at-risk customers and partners and recommends account strategies to prevent delinquencies
- May train new team members
**Education and Experience Required**:
- First level university degree with a focus in business or economics; MBA preferred
- Typically 4-6 years of experience in credit internally or in banking; or in collection
**Knowledge and Skills**:
- Strong written and verbal communication, negotiation, and conflict resolution skills
- Developed accounting knowledge
- Solid problem solving skills
- Good computer skills
- Developed prioritization skills
- Solid understanding of risk mitigation tools
- Basic relationship building skills
- Basic project management skills
- Basic leadership skills
- Advanced understanding of collection processes, financial principles and channel partners
- Advanced understanding of HP's dispute management process
- Strong understanding of collection processes and financial concepts
- Strong understanding of customer's internal payment processes
- Strong influence skills
**Impact/Scope**
- Impacts external on-going customers
- Ability to influence high value of credit grants or collections
LI-POST
About HP
You're out to reimagine and reinvent what's possible—in your career as well as the world around you.
So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive
-
Direct Collections Analyst
hace 1 mes
Tlaquepaque, Jalisco, México HP A tiempo completoDirect Collections AnalystDescriptionAt HP, we value talent and diversity. Join us in reshaping the norm for inclusion and excellence. Show us your uniqueness and just be yourself.As a Collections Analyst in our Global Direct Collection Team, you will establish strategic relationships with customers, delve into their business models, pinpoint payment...
-
Direct Collections Analyst
hace 4 semanas
Tlaquepaque, Jalisco, México HP A tiempo completoDirect Collections AnalystDescriptionAt HP, we value talent and diversity. Join us in reshaping the norm for inclusion and excellence. Show us your uniqueness and just be yourself.As a Collections Analyst in our Global Direct Collection Team, you will establish strategic relationships with customers, delve into their business models, pinpoint payment...
-
Direct Collections Analyst
hace 1 semana
Tlaquepaque, Jalisco, México HP A tiempo completoDirect Collections AnalystDescriptionAt HP, we value talent and diversity. Join us in reshaping the norm for inclusion and excellence. Show us your uniqueness and just be yourself.As a Collections Analyst in our Global Direct Collection Team, you will establish strategic relationships with customers, delve into their business models, pinpoint payment...
-
Collections Analyst
hace 6 días
Tlaquepaque, Jalisco, México HP A tiempo completoCollections AnalystDescription -At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be youAs a LATAM Collections Analyst within our Global Indirect Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying...
-
Collections Analyst
hace 6 días
Tlaquepaque, México HP A tiempo completoCollections Analyst Description - At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a LATAM Collections Analyst within our Global Indirect Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying...
-
Collections Analyst
hace 4 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoIn credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...
-
Collections Analyst
hace 4 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Collections Analyst
hace 3 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Collections Analyst
hace 3 días
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a LATAM Collections Analyst within our Global Indirect Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process...
-
Collections Analyst
hace 4 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Collections Analyst
hace 2 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoIn credit & collections you'll learn negotiation skills that you won't find in any financial organization.Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about._ Responsibilities: _ Analyzes and researches customer receivables account delinquency and determine...
-
Work From Home Billing and Collections Analyst
hace 2 meses
Tlaquepaque, México BairesDev LLC A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Billing and Collections...
-
Work From Home Billing and Collections Analyst
hace 4 semanas
Tlaquepaque, México BairesDev LLC A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Billing and Collections...
-
Direct Collections Analyst
hace 2 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...
-
Collections Analyst
hace 3 días
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Cash Collections Analyst
hace 3 meses
Tlaquepaque, México Hewlett Packard A tiempo completoIn credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...
-
Cash Collections Analyst
hace 4 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoIn credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...
-
Cash Collections Analyst
hace 3 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoAs a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. **What will your day consist of?** - Building a strategic...
-
Collections Analyst
hace 2 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoResponsibilities: Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer Recognizes trends for non- payment and resolves the issues by engaging internal...
-
Direct Collections Analyst
hace 3 días
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...