Collections Analyst
hace 5 meses
**Responsibilities**:
- Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer
- Recognizes trends for non
- payment and resolves the issues by engaging internal partners at all levels
- Initiates the dispute resolution process with internal HP partners and follows issue and ensures resolution for HP and customer
- Analyzes at-risk customers and partners and recommends account strategies to prevent delinquencies
- May train new team members
**Education and Experience Required**:
- First level university degree with a focus in business or economics; MBA preferred
- Typically 4-6 years of experience in credit internally or in banking; or in collection
**Knowledge and Skills**:
- Strong written and verbal communication, negotiation, and conflict resolution skills
- Developed accounting knowledge
- Solid problem solving skills
- Good computer skills
- Developed prioritization skills
- Solid understanding of risk mitigation tools
- Basic relationship building skills
- Basic project management skills
- Basic leadership skills
- Advanced understanding of collection processes, financial principles and channel partners
- Advanced understanding of HP's dispute management process
- Strong understanding of collection processes and financial concepts
- Strong understanding of customer's internal payment processes
- Strong influence skills
**Impact/Scope**
- Impacts external on-going customers
- Ability to influence high value of credit grants or collections
LI-POST
About HP
You're out to reimagine and reinvent what's possible—in your career as well as the world around you.
So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive
-
Collections Resolution Analyst
hace 2 meses
Tlaquepaque, México Hewlett Packard A tiempo completoThe Collections Resolution Analyst will solve common and complex business issues within established guidelines and recommends appropriate alternatives for the Latin America region. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitating information validation and team...
-
Collections Specialist
hace 1 mes
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob SummaryWe are seeking a highly skilled Collections Analyst to join our team at Hewlett Packard. As a Collections Analyst, you will be responsible for analyzing and researching customer receivables account delinquency and determining the type of communication method to facilitate payment.ResponsibilitiesAnalyze and research customer receivables account...
-
Collections Analyst
hace 5 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a LATAM Collections Analyst within our Global Indirect Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process...
-
Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completoIn credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...
-
Work From Home Billing and Collections Analyst
hace 6 meses
Tlaquepaque, México BairesDev LLC A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Billing and Collections...
-
Collections Resolution Analyst
hace 3 meses
Tlaquepaque, México Hewlett Packard A tiempo completo**Responsibilities**: - Leads the resolution of disputes with internal partners, ensuring effective communication and resolution. - Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment. - Resolves disputes related to customer payment on delinquent accounts and negotiates and...
-
Direct Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...
-
Collections Analyst
hace 5 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Cash Collections Analyst
hace 3 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...
-
Cash Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completoIn credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...
-
Cash Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAs a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. **What will your day consist of?** - Building a strategic...
-
Data Insights Analyst Trainee
hace 2 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoCompany OverviewHewlett Packard is a renowned technology leader dedicated to innovation and excellence. Our mission is to drive growth, improve efficiency, and push the boundaries of what is possible.SalaryThe estimated salary for this role is $55,000 - $65,000 per annum, based on industry standards and location.Job DescriptionWe are seeking a highly...
-
Direct Collections Analyst
hace 5 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...
-
Collections Analyst
hace 6 meses
Tlaquepaque, México Hewlett Packard A tiempo completo**Responsibilities**: - Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment - Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer - Recognizes trends for non - payment and resolves the issues by engaging...
-
Cash Collections Analyst
hace 5 meses
Tlaquepaque, México Hewlett Packard A tiempo completoAs a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. **What will your day consist of?** - Building a strategic...
-
Cash Collections Specialist
hace 1 mes
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoAs a Collections Analyst at Hewlett Packard, you will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process. Your goal will be to find solutions to improve HP's cash flow and customer interlock.**Key Responsibilities:**Building strategic relationships with...
-
Dispute Resolution Analyst
hace 2 semanas
Tlaquepaque, México Hewlett Packard A tiempo completo**Job description**: As a Dispute Resolution Analyst for North America Direct Customer Operations, you are in charge of working alongside stakeholders (Collections, Customer Ops, Logistics, Customer Master, B2B team, etc) to investigate, and take corrective actions towards invoices that have been disputed by the customer. - Responsibilities:_ - Acts as a...
-
Collection Analyst
hace 3 meses
Tlaquepaque, México Hewlett Packard A tiempo completoCollection Analyst will be in charge of handling medium and large accounts for indirect Collections in the Latin America region. This is a customer face-oriented role, responsible for collecting open AR, addressing issues affecting cash collection. The role manages an access database for deficiency accounts and resolves discrepancies. The role negotiates...