H2r Specialist Latam

hace 3 semanas


Ciudad de México Novartis Argentina A tiempo completo

Job ID- 364599BR- Feb 16, 2023- Mexico**Job Description**:

- 2023 will see Sandoz become a standalone organization As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers with genuine impactThis is one such role
- Are you ready to make a difference?
- Your key responsibilities:
- Provide administrative support to the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users. -Attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
- Perform user administration tasks (e.g. access management) -Assist in tracking service requests and troubleshoots - support the analysis of error messages and questions. -Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors. -Prepare reports on the evaluation of services and processes. -Provide assistance to P&O Services projects at country or BU level.
- Provides day-to-day P&O Services Delivery operations with compiling and entering HR, Payroll and time data, and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner -Ensures maintenance of all relevant HR, Payroll & Time related data is correct and complete
- Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines and other relevant guidelines across identified geographies -Performs country specific Data consistency check -Respects and follows the payroll calendar to prepare the necessary payroll inputs -Supports internal Finance & HR controls -Resolves time & attendance related queries and issues within the standard established time frames raised by various stakeholders, incl. associates
- Escalates requests and issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Delivery Manager, P&O Service Experts and People Partners) -Core HR Technology Activities & BAU Tasks -Extracts regular and ad hoc reports needed for P&O upon request Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or global support team Ensures all P&O Services Delivery performance metrics and KPIs are met -Contributes to and supports projects in scope for P&O Services -Perform other tasks as assigned by Line Manager.

**Diversity & Inclusion / EEO**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum Requirements**:

- What you’ll bring to the role:
- Education: -Bachelor/Master degree in HR/Accounting/ Business or related field is preferred (Master degree is preferred)
- Languages: -Excellent English spoken and written.
- Experience: - Min. 1 to 3 years’ experience in Time Services operation on a Time Solution platform - 1 - 2 years background in HR Services either in Payroll-Time or HR Technology as added plus - Experience of working in project within a global organization
- Experience with transformation initiatives and transition projects is a plus - WD/SAP system knowledge is advantage Other qualifications: -Work experience in virtual/remote teams preferred -Ability to maintain the highest level of confidentiality and sound judgement, in addition to high-level attention to detail, analysing information, thoroughness, general math and reporting skills is must.
- Proficiency in use of Microsoft Office; advanced Excel skills -Comfortable working in a complex and rapidly changing work environment.
- Mexico located

ORBIT
- You’ll receive: (not mandatory)Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.
- Why Sandoz?500 million patients were touched by Sandoz generic and biosimilar medicines in 2021and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiouslytackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never tryingImagine what you could a



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