Retail Network Specialist

E

xperience & Background Requirements: M
- ultiple years in Marketing, Sales & Service required. F
- ield Dealer contact experience preferred. P
- rior Market Representation experience a plus but not required. K
- nowledge of dealership operations and dealership financial statements/sales and profit forecasts. C

ompetencies & Skills: F
- ull English proficiency, with focus on reading competence due to core management of legal and process documentation. S
- trong interpersonal / leadership / organizational skills and competencies. A
- bility to interface with Retail Network Management, Dealer Principals, General Managers, and outside legal counsel. A
- ble to work independently, and with ambiguity. S
- trong verbal and written skills.

S
- upport Ford Market Area/Regions to achieve successful execution of Market Representation related business plans associated with facilities, minority Dealer actions and rehabilitate and replace underperforming performing dealerships. E
- valuate, develop, process, and execute all transactions involving Sales & Service Agreements including amendments, resignations, general releases, terminations, assignments, term extensions, nominee successor designations, Letters of Understanding, Letters of Intent, and request for additional places of business for a designated Region in a timely manner. A
- ssist in resolving complex issues related to transitions in ownership and/or multiple locations for dealerships. E
- nsure close collaboration and communication in achievement of goals with the field team, Franchising Coordinator, Retail Network Contracts Manager, Rep Planning, OGC, Finance, FCSD, Ford Land, Ford Credit, and all components affecting dealership related actions. E
- nsure Market Representation actions comply with State Franchise laws and are consistent with established, uniformly applied policies and accomplishes intended result of regional recommendations. E
- nsure newly appointed or terminated Dealer commitments and contractual obligations are fulfilled. E
- valuate and ensure Resignation Benefits (parts returns, vehicle repurchases, signs) for resigning Dealers are appropriate. Coordinate collection and/or assignment of account balances due Ford Motor Company by resigned/terminated Dealers. Build and maintain relationships with Credit and Collections. I
- nterface with other Company components and vendors as necessary to further Sales Performance Regional goals and objectives. H
- andle record maintenance and retention for all completed Retail Network actions. F
- ulfill all OGC requests for litigation purposes. P